Danish-Speaking Travel Advisor for Nordic Premium Airline

Concentrix; Olsztyn; On-site; PLN 42,000 - 63,000; Full time

Benefits offered by this job

Employee discounts on SAS fares

Fully paid training program

International environment

Office in Warsaw

Job summary

SAS is seeking a Travel Advisor at our Warsaw office to assist Nordic customers in Danish and English. You will handle premium travel inquiries, book tickets, manage payments, and resolve travel issues, while building strong customer relationships.

Ideal candidates are fluent in Danish and English, highly organized, and people-oriented. The role offers a training program and an international, diverse work environment in an urban office setting.

Qualifications

• Fluent in written and spoken Danish (C1) and English (B2).
• Helpful and collaborative spirit.
• Enthusiastic, patient, and open-minded.
• Active listener and able to communicate clearly and with ease.
• Sharp eye for accuracy and precision.
• Highly organized.

Responsibilities

• Be the first point of contact for premium travel inquiries of customers.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls/chat.
• Foster enduring relationships with customers to build trust.

Skills

Danish (C1)

English (B2)

Active listening

Clear communication

Organized

Job description

SAS is seeking a Travel Advisor at our Warsaw office to assist Nordic customers in Danish and English. You will handle premium travel inquiries, book tickets, manage payments, and resolve travel issues, while building strong customer relationships.

Ideal candidates are fluent in Danish and English, highly organized, and people-oriented. The role offers a training program and an international, diverse work environment in an urban office setting.