Danish-Speaking Travel Advisor — Premium Support (Warsaw)

Concentrix; Białystok; Sur place; PLN 42 000 - 66 000; Plein temps

Avantages offerts par ce poste

SAS travel discounts

Equal opportunity employer

2-month paid training

International work environment

Coaching & mentoring

Modern Warsaw office

Résumé du poste

Concentrix in Warsaw is seeking a Travel Advisor for Nordic Premium Airline SAS, providing Danish and English support to premium customers. You will handle inquiries, ticket purchases and payments, and assist travelers with travel difficulties with care.

The role requires Danish at C1 and English at B2, strong listening and organizational skills, and the ability to build trust with customers. Join a diverse, international team and complete a fully paid two-month training.

Qualifications

• Fluent in Danish at C1 level and English at B2 level.
• Helpful, collaborative spirit, enthusiastic, patient and open-minded.
• Active listener with clear communication and attention to detail.
• Highly organized and office-ready.

Responsabilités

• Be the first point of contact for premium travel inquiries.
• Assist in purchasing airline tickets and handling payments.
• Support customers with travel difficulties.
• Assist passengers via calls and chat.
• Build trust by fostering enduring customer relationships.

Connaissances

Danish (C1)

English (B2)

Customer service

Active listening

Description du poste

Concentrix in Warsaw is seeking a Travel Advisor for Nordic Premium Airline SAS, providing Danish and English support to premium customers. You will handle inquiries, ticket purchases and payments, and assist travelers with travel difficulties with care.

The role requires Danish at C1 and English at B2, strong listening and organizational skills, and the ability to build trust with customers. Join a diverse, international team and complete a fully paid two-month training.