Danish-Speaking Travel Advisor — Nordic Carrier (Warsaw)

Concentrix; Mielec; On-site; PLN 78,000 - 123,000; Full time

Benefits offered by this job

Employee discounts on SAS fares

Fully paid 2-month training program

International and diverse work enviro​

Coaching and mentoring for growth

Modern office in Warsaw heart of city

Job summary

Concentrix is hiring a Travel Advisor for Nordic Premium Airline SAS with Danish language proficiency. The role focuses on handling premium travel inquiries, assisting with ticket purchases, and supporting customers via calls and chat from our Warsaw office.

The ideal candidate is fluent in Danish (C1) and English (B2), highly organized, and customer-oriented, able to listen actively and communicate clearly. A collaborative, patient mindset is essential for success.

Qualifications

• Fluent in Danish (C1) and English (B2).
• Be naturally helpful and collaborative in spirit.
• Enthusiastic, patient and open-minded.
• Active listener with clear communication and ease.
• Sharp eye for accuracy and precision.
• Highly organized.
• Available to work from our office in Warsaw.

Responsibilities

• Be the 1st point of contact for premium travel inquiries.
• Assist in purchasing airline tickets and handling payments.
• Support customers with travel difficulties.
• Assist passengers via calls and chat.
• Foster enduring relationships with customers to build trust.

Skills

Danish language

English language

Customer service

Communication

Active listening

Organizational skills

Office presence

Job description

Concentrix is hiring a Travel Advisor for Nordic Premium Airline SAS with Danish language proficiency. The role focuses on handling premium travel inquiries, assisting with ticket purchases, and supporting customers via calls and chat from our Warsaw office.

The ideal candidate is fluent in Danish (C1) and English (B2), highly organized, and customer-oriented, able to listen actively and communicate clearly. A collaborative, patient mindset is essential for success.