Danish-speaking Customer Support Specialist (On-site, Katowice)

Concentrix; Województwo mazowieckie; On-site; PLN 112,000 - 134,000; Full time

Benefits offered by this job

Private health insurance

Multinational work environment

Career development opportunities

International work experience

Job summary

Concentrix in Katowice, Poland, is seeking a Danish-speaking Customer Service Advisor to join our international team. You will assist Danish-speaking customers by answering questions about products, orders, deliveries, and returns, and help resolve inquiries with a professional, friendly approach.

This on-site role offers a monthly salary of 11,000 PLN, private health insurance, and the chance to gain international work experience within a multinational power tools and equipment company.

Qualifications

• Fluent Danish, both written and spoken.
• Strong communication and problem-solving skills.
• Customer-focused and professional approach.
• Ability to work independently and as part of an international team.
• Previous customer service experience is an advantage but not essential.

Responsibilities

• Provide customer support to Danish-speaking customers.
• Answer questions regarding products, orders, deliveries, and returns.
• Assist customers with product-related inquiries and troubleshooting.
• Handle customer complaints and find appropriate solutions.
• Maintain accurate customer information in internal systems.
• Cooperate with other departments to ensure a positive customer experience.

Skills

Danish

Communication

Problem solving

Customer focus

Independent work

Job description

Concentrix in Katowice, Poland, is seeking a Danish-speaking Customer Service Advisor to join our international team. You will assist Danish-speaking customers by answering questions about products, orders, deliveries, and returns, and help resolve inquiries with a professional, friendly approach.

This on-site role offers a monthly salary of 11,000 PLN, private health insurance, and the chance to gain international work experience within a multinational power tools and equipment company.