Danish-Speaking Customer Support Specialist (On-Site)

Concentrix; Gliwice; On-site; PLN 112,000 - 134,000; Full time

Benefits offered by this job

Private health insurance

International company experience

Multicultural working environment

Skill development opportunities

Job summary

Concentrix in Katowice, Poland, seeks a Danish-speaking Customer Service Advisor to join our on-site team. You will answer questions, provide product information, and help resolve inquiries related to orders and products.

The role offers a monthly salary of 11,000 PLN, private health insurance, and a professional, multicultural environment within an international power tools and equipment company.

Qualifications

• Fluent Danish, both written and spoken.
• Strong communication and problem-solving skills.
• A customer-focused and professional approach.
• Ability to work independently and as part of an international team.
• Previous customer service experience is an advantage but not essential.

Responsibilities

• Provide customer support to Danish-speaking customers.
• Answer questions regarding products, orders, deliveries, and returns.
• Assist customers with product-related inquiries and troubleshooting.
• Handle customer complaints and find appropriate solutions.
• Maintain accurate customer information in internal systems.
• Cooperate with other departments to ensure a positive customer experience.

Skills

Danish language

Communication skills

Problem solving

Customer focus

Independent work

Team collaboration

Job description

Concentrix in Katowice, Poland, seeks a Danish-speaking Customer Service Advisor to join our on-site team. You will answer questions, provide product information, and help resolve inquiries related to orders and products.

The role offers a monthly salary of 11,000 PLN, private health insurance, and a professional, multicultural environment within an international power tools and equipment company.