Danish-Speaking Customer Support Advisor – Onsite Katowice

Concentrix; Sosnowiec; On-site; PLN 112,000 - 134,000; Full time

Benefits offered by this job

Private health insurance

International company

Multicultural working environment

Career development opportunities

Job summary

Concentrix in Katowice, Poland seeks Danish-speaking Customer Service Advisors to support Danish-speaking customers and manage product and order inquiries in an international team environment.

The role is on-site at the Katowice office and offers a monthly salary of 11,000 PLN, plus private health insurance and a professional, multicultural work setting with opportunities to gain international experience.

Qualifications

• Fluent Danish, both written and spoken.
• Strong communication and problem-solving skills.
• A customer-focused and professional approach.
• Ability to work independently and as part of an international team.
• Previous customer service experience is an advantage but not essential.

Responsibilities

• Provide customer support to Danish-speaking customers.
• Answer questions regarding products, orders, deliveries, and returns.
• Assist customers with product-related inquiries and troubleshooting.
• Handle customer complaints and find appropriate solutions.
• Maintain accurate customer information in internal systems.
• Cooperate with other departments to ensure a positive customer experience.

Skills

Danish fluent

Communication

Problem-solving

Customer-focused

Independent worker

Job description

Concentrix in Katowice, Poland seeks Danish-speaking Customer Service Advisors to support Danish-speaking customers and manage product and order inquiries in an international team environment.

The role is on-site at the Katowice office and offers a monthly salary of 11,000 PLN, plus private health insurance and a professional, multicultural work setting with opportunities to gain international experience.