Danish Customer Support Specialist - On-site in Katowice

Concentrix

Łowicz

On-site

PLN 112,000 - 134,000

Full time

3 days ago

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Benefits offered by this job

Private health insurance

International work experience

Multicultural environment

Skills development

Job summary

Concentrix in Katowice, Poland, is seeking Danish-speaking Customer Service Advisors to join our international operations in the power tools and equipment sector. You will support Danish-speaking customers by answering questions, providing product information, and helping resolve inquiries related to orders.

This on-site role offers a monthly salary of 11,000 PLN, private health insurance, and a multilingual, professional environment with opportunities to develop your skills and gain

Qualifications

Fluent Danish, both written and spoken.
Strong communication and problem-solving skills.
Customer-focused and professional approach.
Ability to work independently and as part of an international team.
Previous customer service experience is an advantage but not essential.

Responsibilities

Provide customer support to Danish-speaking customers.
Answer questions regarding products, orders, deliveries, and returns.
Assist customers with product-related inquiries and troubleshooting.
Handle customer complaints and find appropriate solutions.
Maintain accurate customer information in internal systems.
Cooperate with other departments to ensure a positive customer experience.

Skills

Fluent Danish

Strong communication

Customer-focused

Independent & team player

Customer service experience (advantage

Job description

This on-site role offers a monthly salary of 11,000 PLN, private health insurance, and a multilingual, professional environment with opportunities to develop your skills and gain

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