Danish-Speaking Customer Support Advisor – On-Site Katowice

Concentrix; Kędzierzyn-Koźle; On-site; PLN 112,000 - 134,000; Full time

Benefits offered by this job

Private health insurance

International work experience

Multicultural environment

Skills development opportunities

Job summary

Concentrix in Katowice, Poland, is seeking a Danish-speaking Customer Service Advisor to join our on-site team. You will support Danish-speaking customers by answering product and order questions, assisting with returns, and troubleshooting issues to ensure satisfaction.

We offer a monthly salary of 11,000 PLN, private health insurance, and the chance to work with an international company in the power tools and equipment industry.

Qualifications

• Fluent Danish, both written and spoken.
• Strong communication and problem-solving skills.
• A customer-focused and professional approach.
• Ability to work independently and in an international team.

Responsibilities

• Provide customer support to Danish-speaking customers.
• Answer questions regarding products, orders, deliveries, and returns.
• Assist customers with product-related inquiries and troubleshooting.
• Handle customer complaints and find appropriate solutions.
• Maintain accurate customer information in internal systems.
• Cooperate with other departments to ensure a positive customer experience.

Skills

Fluent Danish

Strong communication

Problem solving

Team collaboration

Customer service experience

Job description

Concentrix in Katowice, Poland, is seeking a Danish-speaking Customer Service Advisor to join our on-site team. You will support Danish-speaking customers by answering product and order questions, assisting with returns, and troubleshooting issues to ensure satisfaction.

We offer a monthly salary of 11,000 PLN, private health insurance, and the chance to work with an international company in the power tools and equipment industry.