Danish Customer Support Advisor - On Site Katowice

Concentrix; Zduńska Wola; On-site; PLN 112,000 - 134,000; Full time

Benefits offered by this job

Private health insurance

International company environment

Multicultural working environment

Career development opportunities

Job summary

Concentrix in Katowice is seeking a Danish-speaking Customer Service Advisor to support Danish customers in the power tools and equipment sector. You will respond to inquiries, provide product information, and guide customers through orders and returns with a focus on excellent service.

The role requires fluent Danish, strong communication, and the ability to work in an international team. It is an on-site position offering a monthly salary of 11,000 PLN with private health insurance and

Qualifications

• Fluent Danish, both written and spoken.
• Strong communication and problem-solving skills.
• Customer-focused and professional approach.
• Ability to work independently and as part of an international team.

Responsibilities

• Provide customer support to Danish-speaking customers.
• Answer questions regarding products, orders, deliveries, and returns.
• Assist customers with product-related inquiries and troubleshooting.
• Handle customer complaints and find appropriate solutions.
• Maintain accurate customer information in internal systems.
• Cooperate with other departments to ensure a positive customer experience.

Skills

Fluent Danish

Strong communication

Problem solving

Customer-focused

Independent working

Team collaboration

Job description

Concentrix in Katowice is seeking a Danish-speaking Customer Service Advisor to support Danish customers in the power tools and equipment sector. You will respond to inquiries, provide product information, and guide customers through orders and returns with a focus on excellent service.

The role requires fluent Danish, strong communication, and the ability to work in an international team. It is an on-site position offering a monthly salary of 11,000 PLN with private health insurance and