Danish-English Travel Advisor – Premium Support & Training

Concentrix; Tczew; On-site; PLN 67,000 - 100,000; Full time

Benefits offered by this job

SAS fare discount

Fully paid training program

Diverse international environment

Coaching & mentoring

Modern Warsaw office

Job summary

SAS Nordic Premium Airline is seeking a Travel Advisor to handle premium travel inquiries in both English and Danish. You will assist customers with ticket purchases, payments, and travel issues, and connect via calls and chat from our Warsaw office.

You will build trust by forming long-lasting relationships and delivering courteous, accurate service in a fast-paced environment. Training is provided to ensure strong product knowledge and customer satisfaction.

Qualifications

• Fluent in written and spoken Danish (C1) and English (B2).

Responsibilities

• Be the first point of contact for premium travel inquiries.
• Assist with purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls and chat.
• Foster enduring relationships with customers to build trust.

Skills

Danish (C1)

English (B2)

Job description

SAS Nordic Premium Airline is seeking a Travel Advisor to handle premium travel inquiries in both English and Danish. You will assist customers with ticket purchases, payments, and travel issues, and connect via calls and chat from our Warsaw office.

You will build trust by forming long-lasting relationships and delivering courteous, accurate service in a fast-paced environment. Training is provided to ensure strong product knowledge and customer satisfaction.