Danish-English Travel Advisor for Premium Support (Warsaw)

Concentrix; Bełchatów; In loco; PLN 48.000 - 72.000; Tempo pieno

Vantaggi offerti da questo lavoro

Employee discounts on SAS fares

2-month paid training program

International and diverse work env.

Mentoring and coaching

Modern office in Warsaw

Descrizione del lavoro

SAS Nordic Premium Airline is seeking a Travel Advisor fluent in Danish and English to act as the first point of contact for premium travel inquiries. You will assist with ticket purchases, payments, and resolve travel issues, while maintaining strong customer relationships.

The role requires a Danish (C1) and English (B2) proficiency, a collaborative attitude, and the ability to work from our Warsaw office in a dynamic, international environment.

Competenze

• Fluent in written and spoken Danish (C1) and English (B2).
• Naturally helpful and collaborative spirit.
• Enthusiastic, patient, and open-minded.
• Active listener with clear communication.

Mansioni

• Be the 1st point of contact for premium travel inquiries.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls / chat.
• Foster enduring relationships with customers for building trust.

Conoscenze

Danish (C1)

English (B2)

Descrizione del lavoro

SAS Nordic Premium Airline is seeking a Travel Advisor fluent in Danish and English to act as the first point of contact for premium travel inquiries. You will assist with ticket purchases, payments, and resolve travel issues, while maintaining strong customer relationships.

The role requires a Danish (C1) and English (B2) proficiency, a collaborative attitude, and the ability to work from our Warsaw office in a dynamic, international environment.