Danish Airline Support Specialist – On-site Warsaw

Cross Border Talents; Warszawa; On-site; PLN 127,496 - 169,995; Full time

Benefits offered by this job

Opportunities for professional growth

Supportive work environment

Job summary

A dynamic customer support company in Warsaw is seeking an Airline Customer Support Specialist to join their team. The ideal candidate will be fluent in Danish and English and have a strong customer-oriented mindset. This on-site position focuses on providing outstanding support to airline passengers, addressing various inquiries, and maintaining professionalism in communication. Opportunities for professional growth and career advancement are provided.

Qualifications

• C2 in Danish with excellent proficiency in English.
• Ability to work in a fast-paced environment while managing multiple tasks.
• Previous customer service experience is a plus.

Responsibilities

• Provide outstanding customer support to airline passengers through various channels.
• Address inquiries related to bookings, cancellations, and travel policies.
• Assist customers in resolving issues efficiently and effectively.
• Maintain a high level of professionalism and empathy while communicating.

Skills

Fluent in Danish

Fluent in English

Strong communication skills

Customer-oriented mindset

Job description

A dynamic customer support company in Warsaw is seeking an Airline Customer Support Specialist to join their team. The ideal candidate will be fluent in Danish and English and have a strong customer-oriented mindset. This on-site position focuses on providing outstanding support to airline passengers, addressing various inquiries, and maintaining professionalism in communication. Opportunities for professional growth and career advancement are provided.