Premium Travel Advisor — Nordic Airline Support

Concentrix; Warszawa; On-site; PLN 99,017 - 118,602; Full time

Benefits offered by this job

Fully paid 2-month training program

Investment in growth through coaching and mentoring

Work in a modern office

Job summary

A global customer service provider is hiring a Travel Advisor in Warsaw. The role requires fluency in Norwegian and English, handling travel inquiries, advising partners on various services, and assisting customers with travel difficulties. With an entry-level position, you will benefit from a comprehensive training program while working for a prestigious airline. Candidates should be organized, collaborative, and possess a keen attention to detail.

Qualifications

• Ability to assist customers in high-pressure situations.
• Collaborative spirit and enthusiasm to help.
• Effective communication skills both verbally and in writing.

Responsibilities

• Be the first point of contact for premium travel inquiries.
• Advise partners on flights, products, and payment methods.
• Assist passengers over calls or chat.

Skills

Fluent in written and spoken Norwegian (C1)

Fluent in English (B2)

Active listener

Highly organized

Attention to detail

Job description

A global customer service provider is hiring a Travel Advisor in Warsaw. The role requires fluency in Norwegian and English, handling travel inquiries, advising partners on various services, and assisting customers with travel difficulties. With an entry-level position, you will benefit from a comprehensive training program while working for a prestigious airline. Candidates should be organized, collaborative, and possess a keen attention to detail.