Join Our Team as a Norwegian Customer Support Specialist in Warsaw, Poland!

Cross Border Talents; Warszawa; On-site; PLN 67,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

Opportunities for professional growth

Supportive work environment

Job summary

A customer support company in Warsaw is seeking a Norwegian Customer Support Specialist to provide exceptional service to airline passengers. You will assist with inquiries regarding bookings and travel policies, requiring C2 proficiency in Norwegian and excellent English skills. Enjoy a competitive salary and opportunities for professional growth in a vibrant team environment. Apply now to be part of this dynamic experience in one of Europe's most exciting cities.

Qualifications

• Language Skills: C2 in Norwegian, with excellent proficiency in English.
• Strong communication skills and a customer-focused mindset.
• Ability to thrive in a fast-paced environment while managing multiple tasks.
• Previous customer service experience is a plus, but not required.

Responsibilities

• Provide exceptional customer support to airline passengers via various channels.
• Address inquiries regarding bookings, cancellations, and travel policies.
• Assist customers in resolving issues efficiently and effectively.
• Maintain professionalism and empathy while communicating with customers.

Skills

C2 in Norwegian

Excellent proficiency in English

Strong communication skills

Customer-focused mindset

Multitasking

Job description

Join Our Team as a Norwegian Customer Support Specialist in Warsaw, Poland!

Are you a Norwegian speaker with a passion for providing top-notch customer service? We have an exciting opportunity for you to become a part of our dynamic team in the vibrant city of Warsaw!

Why Warsaw?

Warsaw is a city that masterfully combines rich history with modern living. Wander through the beautiful Old Town, enjoy the stunning architecture, and immerse yourself in a lively cultural scene. From traditional Polish cuisine to international delicacies, the city offers a diverse array of dining options. Experience the charm of Warsaw while indulging in pierogi, exploring local markets, and enjoying the café culture that makes this city truly special.

What We Offer

Position: Airline Customer Support Specialist
Location: On-site in Warsaw, Poland
Start Date: Openings starting from November 25, 2024, with another wave on January 13, 2025.

Your Responsibilities

Provide exceptional customer support to airline passengers via various channels.
Address inquiries regarding bookings, cancellations, and travel policies.
Assist customers in resolving issues efficiently and effectively.
Maintain professionalism and empathy while communicating with customers.

Requirements

Language Skills: C2 in Norwegian, with excellent proficiency in English.
Strong communication skills and a customer-focused mindset.
Ability to thrive in a fast-paced environment while managing multiple tasks.
Previous customer service experience is a plus, but not required.

Perks and Benefits

Competitive salary
Opportunities for professional growth and career advancement.
Be part of a vibrant team in a supportive work environment.

Ready to Take the Next Step?

If youre excited about this opportunity and ready to make a difference in customer support, apply now! Join us in Warsaw and become part of a dedicated team committed to excellence. Enjoy the adventure of living in one of Europes most dynamic capitals, where each day brings new experiences!