Customer Support Specialist — Growth, Team & Impact

G2A; Kraków, Warszawa, Rzeszów; Hybride; PLN 50 000 - 70 000; Plein temps

Avantages offerts par ce poste

Laptop provided

Phone provided

Home office equipment

Worksmile vouchers

MultiSport card

Training opportunities

DEI initiatives

Charity events

Résumé du poste

Element is seeking a customer service professional to provide excellent support to clients, resolve inquiries, and build lasting relationships. You will act as a brand ambassador, ensuring satisfaction and loyalty while representing our values.

Join a tight-knit team that values knowledge sharing, personal development, and a positive work culture. The role offers laptop/phone, home-office equipment, training opportunities, and wellness benefits to help you grow.

Qualifications

• At least 2 years in Customer Service, Sales Support or Telemarketing.
• Excellent communication skills and ability to resolve inquiries.
• English knowledge at least B2 level and proactive attitude.

Responsabilités

• Ensure customer satisfaction and provide professional customer support
• Acknowledging and resolving customer requests
• Being responsible for effective contact with clients and proposing solutions to problems related to work
• Taking care of the good image of the company among customers and providing them with the necessary assistance related to our website and products
• Being responsible for responding to customer emails and tickets
• Coordinating with colleagues from other departments as necessary

Connaissances

Excellent communication

Problem solving

Team collaboration

Creative approach

Quick reaction

Flexible schedule

Description du poste

Element is seeking a customer service professional to provide excellent support to clients, resolve inquiries, and build lasting relationships. You will act as a brand ambassador, ensuring satisfaction and loyalty while representing our values.

Join a tight-knit team that values knowledge sharing, personal development, and a positive work culture. The role offers laptop/phone, home-office equipment, training opportunities, and wellness benefits to help you grow.