Customer Support - Bilingual Spanish

Skyline Virtual Solutions; Poland; On-site; PLN 110,253 - 183,756; Full time

Benefits offered by this job

Competitive pay

Semi-Monthly pay schedule

Flexible work-from-home environment

Paid training and support

Supportive and team-oriented work culture

Opportunities for growth and advancement

Job summary

A virtual solutions provider is looking for individuals to provide customer support and troubleshoot issues. Responsibilities include managing customer interactions and maintaining records. The ideal candidate should possess strong communication skills, be able to multitask, and have a high school diploma. The role offers competitive pay, a flexible work-from-home environment, and opportunities for growth.

Qualifications

• Must be a United States resident.
• Must be 18 years of age or older.
• Pass Drug Screening.

Responsibilities

• Provide information about products and services.
• Troubleshoot and resolve product issues.
• Document and update customer records.
• Maintain detailed knowledge of company's products.
• Handle customer inquiries and complaints.

Skills

Ability to build rapport with clients

Ability to prioritize and multitask

Positive and professional demeanor

Excellent written and verbal communication skills

Education

High School Diploma or Equivalent

Tools

Desktop/Laptop with Windows 10 or higher

Hardwired to Internet

Smartphone

Job description

• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Maintain detailed and current knowledge of the company's products and services
• Handle customer inquiries and complaints

Requirements

What You'll Need:

• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
• Have a quiet place to work without noise or distractions

Required Qualifications:

• Be a United States resident
• Must be 18 years of age or older
• High School Diploma or Equivalent
• Pass Drug Screening

Technical Requirements:

• Desktop/Laptop with Windows 10 or higher
• Hardwired to Internet
• Smartphone

What We Offer:

• Competitive pay (based on experience and performance)
• Semi-Monthly pay schedule — paid on the 13st and 27th of each month
• Flexible work-from-home environment
• Paid training and support
• Supportive and team-oriented work culture
• Opportunities for growth and advancement

We are currently not hiring in these locations:

California, Colorado, Connecticut, District of Columbia, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Oregon, Vermont, Washington, Wisconsin

Skyline Virtual Solutions is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.