Customer Success Operations Specialist - Remote

UNIT4 NV; Wrocław; On-site; PLN 45,000 - 65,000; Full time

Benefits offered by this job

Flexible Leave Paid Time Off

Remote working opportunities

Global Wellbeing Days

Job summary

UNIT4 NV is looking for a CS Shared Services Specialist in Wrocław, Poland. This role supports the operational backbone of the Customer Success division, focusing on project administration across various platforms including ERP and CRM systems. Ideal candidates will have a degree and 2-3 years of experience in administrative roles, demonstrating strong attention to detail and operational discipline. We offer a culture of trust, flexibility, growth opportunities, and commitment to sustainability.

Qualifications

• Minimum 2 to 3 years of experience in administrative or operational roles.
• Experience in Customer Success or similar enterprise environments.
• Hands-on experience with multiple business systems.

Responsibilities

• Ensure operational consistency across Customer Success projects.
• Process project and financial administration requests in the ERP.
• Maintain CRM records to support CS-led sales activities.

Skills

Administrative support

Operational support

Cross-functional collaboration

Attention to detail

Data accuracy

Adaptability

Education

Degree in relevant field

Job description

UNIT4 NV is looking for a CS Shared Services Specialist in Wrocław, Poland. This role supports the operational backbone of the Customer Success division, focusing on project administration across various platforms including ERP and CRM systems. Ideal candidates will have a degree and 2-3 years of experience in administrative roles, demonstrating strong attention to detail and operational discipline. We offer a culture of trust, flexibility, growth opportunities, and commitment to sustainability.