Customer Service Specialist | Dutch-Speaking | Greece | Relocation Support

WW Talents; Warszawa; On-site; PLN 64,000 - 73,000; Full time

Benefits offered by this job

Relocation package

Bonuses

Training and onboarding

Professional development

International environment

Well-being support

Job summary

WW Talents is looking for Dutch-speaking Customer Service Specialists to join international teams in Athens and Thessaloniki. Depending on the project, you may provide customer service, after-sales support, or technical assistance.

Work is on-site in Greece, with a 5-day week. Salary ranges from €1,300 to €1,500 gross monthly, plus bonuses and a full relocation package (hotel, airport pickup, flight). Visa sponsorship is not available.

Qualifications

• Dutch proficiency at C1 level, written and spoken.
• English proficiency at B2–C1 level, depending on the project.
• Strong communication and active listening skills.
• Good problem-solving and multitasking abilities.
• Customer-focused and solution-oriented approach.
• Comfortable working with computers, CRM systems, and multiple digital tools.

Responsibilities

• Handle customer inquiries via phone, email, and chat.
• Provide accurate and professional support.
• Resolve product, account, payment, and technical issues.
• Assist with deliveries, refunds, repairs, and claims.
• Manage customer cases and escalated complex issues when needed.
• Maintain accurate records and meet service quality standards.

Skills

Dutch language proficiency

English language proficiency

Communication skills

Active listening

Problem solving

Multitasking

Customer focus

Tools

CRM systems

Digital tools

Job description

We are looking for Dutch-Speaking Customer Service Specialists to join international teams in Athens and Thessaloniki. Depending on the project, you may provide customer service, after-sales support, technical assistance, claims support, or support for business customers.

Working Location

Athens or Thessaloniki, Greece

Work Model

On-site

Language

Dutch – C1/C2 level

English

B2–C1, depending on the project

Salary

€1,300* 14-months gross/month +bonus (depending on the project)+Full relocation package (4 weeks hotel accommodation+airport pick up+flight ticket+real estate agency fee)

Working Schedule

Monday–Friday, with occasional weekend shifts. 5 days/week, 8 hours/day, 2 rotative days off.

Applicants must already have the legal right to work in Greece. Visa sponsorship is not available for this position

Your Responsibilities

• Handle customer inquiries via phone, email, and chat.
• Provide accurate and professional support.
• Resolve product, account, payment, and technical issues.
• Assist with deliveries, refunds, repairs, and claims.
• Manage customer cases and escalated complex issues when needed.
• Maintain accurate records and meet service quality standards.

Requirements

• Dutch proficiency at C1 level, both written and spoken.
• English proficiency at B2–C1 level, depending on the project.
• Strong communication and active listening skills.
• Good problem-solving and multitasking abilities.
• Customer-focused and solution-oriented approach.
• Comfortable working with computers, CRM systems, and multiple digital tools.

What We Offer

• €1,300–€1,500 gross monthly salary, depending on the project.
• Performance/productivity bonuses on the selected projects.
• Transportation support on eligible projects.
• Comprehensive training and onboarding.
• Professional development opportunities.
• International and multicultural working environment.
• Employee well-being support on selected projects.