Customer Support Specialist Multilingual (Greece)

Cross Border Talents; Kraków; On-site; PLN 120,000 - 180,000; Full time

Job summary

An international recruitment agency is seeking a multilingual Customer Support Specialist to join leading companies in Greece. Responsibilities include handling inquiries in various languages and providing assistance with orders and troubleshooting. The ideal candidate should be fluent in one of the required languages plus English, and previous customer service experience is preferred. A competitive salary and relocation package are offered.

Benefits

Competitive salary and performance bonuses

Relocation package

Training and career development

Qualifications

• Fluency in one of the listed languages and English is mandatory.
• Previous customer service or related experience is an advantage.

Responsibilities

• Handle customer inquiries via phone, email, or chat.
• Assist customers with orders, deliveries, and product settings.
• Provide troubleshooting support and problem-solving.
• Maintain professionalism and customer satisfaction.
• Collaborate with team members for quality service.

Skills

Fluency in one of the listed languages + English

Strong communication skills

Problem-solving skills

Job description

About the job Customer Support Specialist Multilingual (Greece)

Location: Greece (Athens, Thessaloniki, and other locations depending on the project)
Contract Type: Full-time, Permanent
Work Model: On-site and remote options (remote roles require relocation within Greece)

Languages Required:
Danish | Dutch | French | German | Italian | Japanese | Norwegian | Portuguese | Spanish | Swedish

Job Description:
We are hiring Customer Support Specialists to join leading international companies based in Greece. You will be responsible for providing customer care and support to some of the worlds most innovative brands while living and working in a dynamic international environment.

Key Responsibilities:

• Handle customer inquiries via phone, email, or chat in your native language and English
• Assist customers with orders, deliveries, and product settings
• Provide troubleshooting support and problem-solving in line with company guidelines
• Maintain a high level of professionalism and customer satisfaction
• Collaborate with team members to ensure quality service delivery

Requirements:

• Fluency in one of the listed languages + English
• EU Work Permit is mandatory (candidates must already be legally authorized to work in the EU no visa or legal assistance is provided)
• Strong communication and problem-solving skills
• Previous customer service or related experience is an advantage

What We Offer:

• Competitive salary and performance bonuses
• Relocation package (flight, accommodation assistance, and onboarding support)
• Training and career development with global brands
• International work environment with opportunities for growth