Customer Service & Sales Support Specialist

Univar; Ożarów Mazowiecki; Sur place; PLN 60 000 - 90 000; Plein temps

Résumé du poste

Univar Solutions Poland is seeking a customer service professional to drive growth and ensure high customer satisfaction. You will build proactive relationships, process orders, and support sales teams with accurate pricing and quotes. Fluent English and Polish are required, with SAP experience considered a plus.

Collaborative, analytical, and ownership-minded individuals will thrive here. The role emphasizes teamwork, timely problem solving, and adherence to quality procedures while supporting

Qualifications

• Fluent in English and Polish is a must.
• Minimum 2 years of relevant working experience in customer service.
• Retail or chemical industry experience is a plus.
• Experience with SAP or CRM tools is a plus.

Responsabilités

• Build proactive relationships with customers to grow accounts and retain them.
• Review performance against agreed objectives and report progress.
• Develop sales from inquiries and opportunities.
• Ensure pricing accuracy and periodic updates.
• Process orders accurately and promptly.
• Record and follow up on quotes and sample requests.
• Use Salesforce.com and other CRM tools as required.
• Support Area Business Managers and communicate regularly with them.
• Maintain accurate customer records and resolve complaints.

Connaissances

English

Polish

Analytical skills

Team player

Proactive

Ownership

Outils

SAP

Description du poste

Univar Solutions Poland is seeking a customer service professional to drive growth and ensure high customer satisfaction. You will build proactive relationships, process orders, and support sales teams with accurate pricing and quotes. Fluent English and Polish are required, with SAP experience considered a plus.

Collaborative, analytical, and ownership-minded individuals will thrive here. The role emphasizes teamwork, timely problem solving, and adherence to quality procedures while supporting