Customer Service Data Specialist (m/f/d)

Landbell Group; Warszawa; On-site; PLN 45,000 - 65,000; Full time

Benefits offered by this job

Pension contribution

On-the-job development

Multicultural work environment

Relaxed organization

Job summary

Landbell Group is looking for a Customer Service Data Specialist to join its Warsaw Shared Services center. This full-time role involves supporting European processes in Regulatory & Compliance departments. You will analyze large datasets, prepare reports for regulatory authorities, and ensure smooth operations through various administrative tasks.

The ideal candidate should have strong skills in data analysis, MS Excel, and fluency in Polish and English. Join our multicultural team and enjoy opportunities for growth and development.

Qualifications

• Experience in data analysis and customer service with client contact.
• Strong technical and MS Excel skills.
• High attention to detail and accuracy.

Responsibilities

• Consolidate spreadsheets and analyze large datasets using Excel.
• Register customers and suppliers in internal systems.
• Prepare and submit reports to local authorities.

Skills

Data analysis

Customer service experience

Strong Excel skills

Polish language proficiency

English language proficiency

Communication skills

Job description

Customer Service Data Specialist (m/f/d)

Immediate start

Full-time

Hybrid (3 Days Office)

In this analytical role, based in Warsaw Shared Services centre of Landbell Group, you will play active role in supporting European processes of Regulatory & Compliance departments of the company. You will follow relevant office and process procedures, maintain high quality documentation, work according to relevant metrics – while actively look at ways to improve current processes, whether already transformed to Warsaw or support new processes being transitioned. Your main tasks will be to prepare country specific producer responsibility reports for regulatory authorities in a required format.

Your responsibilities

• Consolidate spreadsheets and analyse large datasets using Excel, including formatting and working with tools such as pivot tables.
• Register customers and suppliers in internal systems.
• Prepare, generate, and submit reports on behalf of clients to local authorities and compliance schemes.
• Support with various administrative and ad hoc tasks as needed to ensure smooth daily operations.
• Proactively follow up with clients and suppliers via phone and email to gather and clarify information and resolve any issues.
• Some work experience in data analysis and customer service, with client contact.
• Accurateness and high attention to details. Strong technical and MS Excel skills.
• Willingness to work in a process and data-oriented environment, loaded with numbers and Excel spreadsheets.
• Strong Polish and English language, to be able to communicate with colleagues & authorities (other EU language, i.e. German or French will be an advantage).
• Excellent communication skills, for direct contact with internal and external customers & suppliers in a foreign language.

We offer you

• A multicultural and multinational work environment within a small team.
• Collaboration with prestigious institutions and subject‑matter experts from around the world.
• Office located in the heart of Warsaw.
• On‑the‑job development and learning opportunities.
• An open, relaxed organization with a highly motivated team.
• Opportunity to grow alongside the company.
• Pension contribution