Credit Debt Collection with German

Talent Place; Kraków; On-site; PLN 70,000 - 120,000; Full time

Benefits offered by this job

Attractive salary package

Additional funds for trainings and certifications

Complex medical care and individual life insurance

Assistive technologies and reasonable adjustments for people with disabilities

Non-monetary benefits (e.g. MultiSport Card)

Energetic atmosphere at work

Attractive relocation allowance available

Job summary

A recruitment agency is seeking candidates for a Credit Debt Collection position in Kraków, Poland. The role involves monitoring customer receivables, ensuring compliance with policies, and contacting customers. Applicants must be fluent in German and have strong analytic and communication skills, with ERP experience considered advantageous. The company offers an attractive salary and comprehensive benefits, including training funds and medical care.

Qualifications

• Experience in Credit Management (Credit Control or Collection) will be an advantage.
• Shared Service Center or Global Business Services experience will be an advantage.
• Experience in Credit Management is advantageous.
• SSC/GBS experience is advantageous.
• ERP experience (SAP) is advantageous.
• Excel – intermediate.
• Excellent interpersonal and communication skills.
• Analytical skills.
• Team working skills.

Responsibilities

• Monitoring and analysing customer receivables.
• Contact with customers: phone and mail.
• Ensuring compliance with collections policies and procedures.
• Providing receivables reporting.
• Cooperation with customer care and sales department.
• Responsible for booking of incoming payments & refunds to customers.
• Reports preparation.

Skills

Fluency in German (C1)

English (B2)

Analytic skills

Excellent interpersonal and communication skills

Team working skills

Excel

Interpersonal skills

Analytical skills

Teamwork

Tools

ERP experience (e.g. SAP knowledge)

Excel - intermediate

Job description

We are looking for candidates for positions related to Credit Debt Collection for our global clients

Responsibilities

• Monitoring and analysing customer receivables
• Contact with customers: phone and mail
• Ensuring compliance with collections policies and procedures
• Providing receivables reporting
• Cooperation with customer care and sales department
• Responsible for booking of incoming payments & refunds to customers
• Reports preparation

Requirements

• Fluency in German (C1)
• English (B2)
• Experience in Credit Management (Credit Control or Collection) will be an advantage
• Shared Service Center or Global Business Services experience will be an advantage
• ERP experience (e.g. SAP knowledge) will be an advantage
• Excel - intermediate
• Excellent interpersonal and communication skills
• Analytic skills
• Team working skills

What we can offer

• Attractive salary package
• Additional funds for trainings and certifications (ACCA, CIMA, CIPS, Lean Six Sigma)
• Complex medical care and individual life insurance
• Assistive technologies and reasonable adjustments for people with disabilities
• Non-monetary benefits (e.g. MultiSport Card, vouchers for cultural and free time activities, 12 sports sections, and many more)
• Energetic atmosphere at work
• Attractive relocation allowance available once relocating from another country