Description & Requirements
Who we are looking for
- First experience in Finance, Accounts Receivable, Customer Service,Collectionsor Administration;
- English and German (B1/B2) both written and spoken;
- Strong communication skills and confidence in working with clients;
- Analytical mindset and attention to detail;
- Good problem-solving skills and willingness to learn;
- Experience with Excel or ERP systems (e.g. SAP, Oracle) is a plus.
Your future role
Team: Accounts Receivable
- Support daily AR tasks, such as reviewing deductions, short payments, and pricing differences;
- Look into the root causes of discrepancies using available systems and documents (ERP, customer portals, proof of delivery);
- Communicate with customers and internal teams in a clear and friendly way to gather information and help resolve issues;
- Keep documentation organized to support credit approvals or follow‑up actions;
- Help process credit memos and coordinate with Collections when repayment is needed;
- Notice recurring patterns and share them with the team to improve processes;
- Take part in small improvements that make AR work smoother and more efficient.
Team: Collections
- Proactively contact customers with overdue balances to secure timely payment;
- Establish and manage effective payment plans when needed;
- Maintain accurate records of all collection activities, customer communications, and commitments;
- Investigate billing discrepancies and collaborate with AR to support dispute resolution;
- Partner with Sales, Customer Service, and other teams to resolve customer issues impacting payments;
- Provide regular reporting on collection progress, risks, and account statuses;
- Ensure all collection practices comply with internal policies and legal standards.
What we offer
- Stable job in multinational company based on employment contract;
- Working in flexible hybrid model -3 office days and 2 remote days per week;
- Great opportunity for professional development (individual training plan, soft skills and technical trainings, access to modern training platforms e.g. Udemy for Business, LinkedIn Learning);
- Structured onboarding process and Buddy program for new joiners;
- Open and friendly organizational culture based on the pillars of well-being and diversity & inclusion;
- Attractive benefits.