Collections Administrator with Italian (m/f/x)

E79 Poland SSC; Łódź; Hybrid; PLN 48,000 - 68,000; Full time

Benefits offered by this job

Stable contract

Social benefit package

Wellbeing program

Training platform

Equipment for work

International environment experience

Opportunity to use foreign languages

Employee referral program

Employee committees involvement

Job summary

UPS Poland is seeking a customer service specialist to handle overdue payments and support clients with inquiries within a growing international team.

You will provide timely responses, manage administrative tasks, and contribute to a high-quality service while using English and Italian language skills.

Qualifications

• Very good written and spoken English.
• Very good written and spoken Italian.
• Strong organizational skills.
• Problem solving and analytical abilities.
• Computer literacy.
• At least 6 months in current UPS position for internal candidates.

Responsibilities

• Provide customer service regarding overdue payments.
• Answer clients' queries.
• Perform other administrative tasks.

Skills

English

Italian

Organization

Problem solving

Computer literacy

Job description

Job Description

What would you do on a daily basis?

customer service regarding overdue payments answering for clients' queries other administrative tasks

Requirements

• very good English (writing and speaking)
• very good Italian (writing and speaking)
• good work organizational skills
• problem solving and analysis
• computer literacy
• min. 6 month of employment track at current position in UPS (for internal candidates only)

Benefits

• Stable employment based on an employment contract
• Social benefit package (including sport package, life insurance, health care, pension scheme, co-financing of corrective glasses, additional social benefits)
• Wellbeing program - access to a platform of emotional support and coaching for our employees and their families
• Access to a training platform enabling the development of various competences
• Full training and support of the team after the implementation period
• Equipment for work
• Gaining valuable professional experience in an international environment
• Using foreign language in daily business contacts
• Employee referral program
• Possibility to get involved and develop your passions by participating in employee committees (charity initiatives, sports committee, employee newsletter, etc.)

Additional Information

Before proceeding with the recruitment process, please familiarize yourself with the procedure at the following link: https://ups.pagetiger.com/bdpxpfu

Employee Type

Permanent

Equal Opportunity

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

About UPS

In 1907, two teenage entrepreneurs in a Seattle basement started with a $100 loan and created what would become the world's largest package delivery service. Today, operating in more than 220 countries and territories, UPS is committed to moving our world forward by delivering what matters. UPS and its more than 500,000 UPSers around the globe are a transportation and logistics leader, offering innovative solutions to customers, big and small. UPS understands and appreciates its responsibility to help build safe, stronger and more resilient communities founded on justice and economic opportunity for all, supported by a healthy, sustainable global environment.