ERN Administrator with Italian (m/f/x)

E79 Poland SSC; Łódź; Hybrid; PLN 39,000 - 61,000; Full time

Benefits offered by this job

Stable employment

Social benefits

Wellbeing program

Training platform

Equipment for work

International environment

Language use in daily contacts

Employee committees

Job summary

UPS Poland is looking for a role performing general administrative tasks, resolving customer queries about package deliveries, and handling complaints by phone or email. The position offers stability and a fixed term contract.

Fluent Italian and good English, along with strong communication and multitasking skills, are essential as you support international customers and gain valuable experience in a global logistics company.

Qualifications

• Very Good Italian (writing and speaking).
• Good English.
• Strong communications skills.
• Ability to work under time pressure.
• Soft skills: problem analysis, problem solving, good decision making.
• Ability to deal with multiple tasks.
• At least six months employment track at current position in UPS (for internal candidates only).

Responsibilities

• General administrative tasks.
• Resolving customer queries regarding package deliveries.
• Dealing with customer complaints via phones or e-mails.

Skills

Italian language

English language

Strong communication

Time management

Problem analysis

Problem solving

Decision making

Multitasking

Six months UPS internal

Job description

Job Description

• General administrative tasks
• Resolving customer queries regarding package deliveries
• Dealing with customer complaints via phones or e-mails

We expect from applicants

• Very Good Italian (writing and speaking)
• Good English
• Strong communications skills
• Ability to work under time pressure
• Soft skills: problem analysis, problem solving, good decision making
• Ability to deal with multiple tasks
• At least six months employment track at current position in UPS (for internal candidates only)

Benefits

• Stable employment based on an employment contract
• Social benefit package (including sport package, life insurance, health care, pension scheme, co-financing of corrective glasses, additional social benefits)
• Wellbeing program – access to a platform of emotional support and coaching for our employees and their families
• Access to a training platform enabling the development of various competences
• Full training and support of the team after the implementation period
• Equipment for work
• Gaining valuable professional experience in an international environment
• Using foreign language in daily business contacts
• Employee referral program
• Possibility to get involved and develop your passions by participating in employee committees (charity initiatives, sports committee, employee newsletter, etc.)

Employee Type

Fixed Term (Fixed Term)

About UPS

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. In 1907, two teenage entrepreneurs in a Seattle basement started with a $100 loan and created what would become the world’s largest package delivery service. Today, operating in more than 220 countries and territories, UPS is committed to moving our world forward by delivering what matters. UPS and its more than 500,000 UPSers around the globe are a transportation and logistics leader, offering innovative solutions to customers, big and small. UPS understands and appreciates its responsibility to help build safe, stronger and more resilient communities founded on justice and economic opportunity for all, supported by a healthy, sustainable global environment.