Claim Handler with Dutch

Randstad Polska Sp. z o.o.; Warszawa; Hybrid; PLN 45,000 - 65,000; Full time

Benefits offered by this job

Sports card

Medical package

Insurance

Job summary

Randstad Polska Sp. z o.o. in Warsaw is seeking an experienced claims specialist to manage end-to-end insurance claims for the Dutch market. You will verify documentation, assess liability, coordinate with policyholders and partners, and ensure accurate records while delivering strong customer care.

The role offers a hybrid work model after onboarding, with a modern office in central Warsaw and a structured onboarding program.

Qualifications

• Proficient Dutch language (B2+) is required or higher.
• English communication skills at least intermediate level (spoken and written).
• 4–6 years of claims handling/liquidation experience, preferably in motor/property lines.

Responsibilities

• End-to-end management and settlement of insurance claims for clients in the Dutch market.
• Verifying claim documentation, assessing liability, and evaluating coverage details.
• Managing communications between policyholders, specialists, and external partners.

Skills

Dutch (B2+)

English (B2+)

Claims handling

WFT certifications

Job description

Are you fluent in Dutch and possess deep expertise in claims handling within the insurance sector? For our client, a global company expanding its presence in Warsaw, we are looking for experienced specialists to manage complex insurance claims for the Dutch market. If you are detail-oriented, analytical, and passionate about resolving claims efficiently while delivering excellent customer care, this position is a great opportunity to advance your career. Join this newly established team in Warsaw and play a key role in delivering reliable end-to-end claims support.

What will your tasks involve?

• End-to-end management and settlement of insurance claims for clients in the Dutch market.
• Verifying claim documentation, assessing liability, and evaluating coverage details.
• Managing communications and coordinating processes between policyholders, specialists, and external partners.
• Resolving complex claims cases efficiently and ensuring compliance with insurance regulations.
• Maintaining precise record-keeping and updating internal claims systems accurately.
• Ensuring smooth, timely, and customer-focused resolution of all claims cases.

What we expect from you?

• Strong knowledge of Dutch (minimum B2+)
• At least a communicative level of English, both spoken and written.
• 4–6 years of experience in claims handling/liquidation (experience in motor/car or property lines is strongly preferred; candidates from other business lines are also welcome).
• Proven track record and background working with the Dutch insurance market.
• Valid WFT certifications (WFT Basis + WFT Schade Particulier OR WFT Basis + WFT Schade Zakelijk) are a major advantage.
• Excellent analytical, problem-solving, and communication skills.
• High level of accuracy, proactivity, and commitment to quality service delivery.

What you can expect from us?

• Employment contract.
• Work in an international environment with a dynamically growing global company.
• Professional onboarding and tailored training.
• Comprehensive benefits package. (sports card, medical package, insurance, etc.)
• Modern office space in central Warsaw (Śródmieście).
• Hybrid work model (after initial onboarding: 3 days from the office, 2 days from home).

this job offer is intended for people over 18 years of age