Chat Operator & Database Administrator (Polish Speaking)

KEYENCE Corporation; Polska; Hybrid; PLN 65,000 - 70,000; Full time

Benefits offered by this job

Remote work from Poland

International team environment

Job summary

KEYENCE Corporation is seeking a Polish-speaking Chat Operator to join our international marketing team. You will be the first contact via our website chat, verify client information in our CRM, and support database cleaning and expansion projects.

The role is a 3-month contract with a high likelihood of extension, based in Poland with remote work options. The ideal candidate will have Polish (C2) and English business proficiency, strong MS Office skills, and a collaborative mindset within an

Qualifications

• Polish language at C2 level and English business proficiency.
• Living in Poland.
• First experience in customer support is a plus.
• Willingness to commit to a short-term project of minimum 3 months with possiblity to extend up to 18 months.
• High level of accuracy and ability to handle repetitive tasks.
• Strong PC skills: Microsoft Excel/Word.

Responsibilities

• Be the first point of contact with customers via our website chat.
• Support customer queries via chat.
• Verify and input client information into the CRM database.
• Support database cleaning and expansion projects.

Skills

Polish (C2) and English (business)

Team oriented

Strong PC skills

Tools

Microsoft Excel

Microsoft Word

Job description

About us

KEYENCE is a multinational Japanese company specialized in high technology products such as sensors, microscopes, laser markers and vision measurement systems. We are a global leader in automation industry responsible for delivering high-precision and innovative products to companies worldwide. We have been ranked on Forbes 100 list as one of the ‘Most Innovative Companies’ 8 years in a row. Join us!

Position Summary

We are looking for a Polish speaking Chat Operator who will be part of our international marketing department. The goal is to support our clients by being the first point of contact via our chat system on our website and ensure correctness of our database. The position starts with a 3-month contract with a high likelihood of extension.Join us!

What will be your responsibilities?

• To be in direct communication with our customers via our website chat
• Support customer queries by being the first point of contact
• Verification and correct input of client information into our CRM database
• Supporting of our database cleaning and expansion projects

What do we require?

• Living in Poland
• A first experience in customer support is a plus
• Willingness to commit to a short term project of minimum 3 months with possibility to be extended, up to 18 months maximum
• High level of accuracy and ability to deal with repetitive tasks
• Strong PC skills: Microsoft Excel/Word
• Strong written and verbal skills in Polish (C2) and English (business proficiency)
• Proficiency in Dutch, Czech, Polish, Hungarian, Slovakian,Slovenian, German or French is a plus
• Team oriented to cooperate within an international marketing team

What do we offer?

• Monthly gross salary of 6058,33zlt
• Full time position (40 hrs/week)
• Remote working only from Poland
• International environment, open communication and continuous learning

Forbes
The World's Most Innovative CompaniesTOP1002011-2018
Top100 for 8 consecutive years since its inception
Boston Consulting Group's Value Creators Rankings
Top 50 2014-2022 #49 in 2022
Top 50 for 9 consecutive years

KEYENCE -KEYof SCIENCE