Channel Operations Analyst

Paessler AG; Kraków; On-site; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Permanent employment contract

Flexible working hours

International team

Job summary

Paessler AG in Kraków is seeking a Channel Operations Analyst to support our partner ecosystem with data-driven insights that boost partner performance and revenue growth. You will build Salesforce reports, analyze partner data, and create presentations to communicate findings to cross-functional teams, helping optimize tiering, deals, and forecasting.

This role offers a collaborative, international environment, flexible hours, and a structured onboarding process as Paessler continues to expand

Qualifications

• Bachelor's degree in business, finance, or related field (or equivalent experience).
• Proficiency in Salesforce, Excel, and PowerPoint.
• Strong analytical skills with keen attention to detail.
• Interest in or experience with channel/partner ecosystems is a plus.
• Ability to work collaboratively across teams and manage multiple tasks.
• Excellent communication skills, both written and verbal.
• Comfortable with sales funnel dynamics and understanding key performance metrics.
• Adaptable to changing priorities and business needs, demonstrating agility in a fast-paced environment.
• Eagerness to learn and adapt to new tools and processes.

Responsibilities

• Salesforce reporting: Create and manage Salesforce reports to track partner and channel performance, identify trends, and provide actionable insights.
• Data Analysis: Conduct trend analysis across the partner portfolio to uncover opportunities for optimizing channel strategies and processes.
• Presentation Preparation: Develop PowerPoint presentations and decks to communicate channel performance, partner scorecards, and recommendations effectively.
• Partner Program Support: Help maintain and improve partner tiering, deal registration, and incentive programs, ensuring data accuracy and consistency.
• Revenue Optimization: Collaborate with the channel and sales teams to identify strategies that enhance partner-driven revenue and improve win rates.
• Cross-Functional Collaboration: Work closely with various teams (channel management, marketing, sales, finance) to ensure alignment and facilitate data-driven decision-making.
• Forecasting: Assist in channel forecasting and pipeline management, utilizing analytical skills to understand partner-sourced pipeline and identify areas for improvement.
• Problem Solving: Embrace a "figure it out" mentality to tackle challenges and provide solutions that align with business objectives.

Skills

Salesforce

Excel

PowerPoint

Analytical thinking

Attention to detail

Communication

Team collaboration

Education

Bachelor's degree in business, finance, or related field

Tools

Salesforce

Job description

As a Channel Operations Analyst at Paessler, you will play a crucial role in supporting our channel and partner ecosystem by providing insights and analysis that drive partner performance and revenue growth. This position is ideal for someone who is analytical, adaptable, and eager to contribute to a dynamic, partner-focused environment.

YOUR TASKS

• Salesforce Reporting: Create and manage Salesforce reports to track partner and channel performance, identify trends, and provide actionable insights.
• Data Analysis: Conduct trend analysis across the partner portfolio to uncover opportunities for optimizing channel strategies and processes.
• Presentation Preparation: Develop PowerPoint presentations and decks to communicate channel performance, partner scorecards, and recommendations effectively.
• Partner Program Support: Help maintain and improve partner tiering, deal registration, and incentive programs, ensuring data accuracy and consistency.
• Revenue Optimization: Collaborate with the channel and sales teams to identify strategies that enhance partner-driven revenue and improve win rates.
• Cross-Functional Collaboration: Work closely with various teams (channel management, marketing, sales, finance) to ensure alignment and facilitate data-driven decision-making.
• Forecasting: Assist in channel forecasting and pipeline management, utilizing analytical skills to understand partner-sourced pipeline and identify areas for improvement.
• Problem Solving: Embrace a \"figure it out\" mentality to tackle challenges and provide solutions that align with business objectives.

YOUR PROFILE

• Bachelor's degree in business, finance, or related field (or equivalent experience).
• Proficiency in Salesforce, Excel, and PowerPoint.
• Strong analytical skills with keen attention to detail.
• Interest in or experience with channel/partner ecosystems (distributors, resellers, or similar) is a plus.
• Ability to work collaboratively across teams and manage multiple tasks simultaneously.
• Excellent communication skills, both written and verbal.
• Comfortable with sales funnel dynamics and understanding key performance metrics.
• Adaptable to changing priorities and business needs, demonstrating agility in a fast-paced environment.
• Eagerness to learn and adapt to new tools and processes.

FACTS FOR YOU

• Many possibilities to further develop your individual skillset
• Innovative and creative work environment with plenty of room for new ideas
• A structured onboarding phase withexperienced colleagues
• Flexible working hours and a family-friendly environment
• Permanent employment contract
• A great working atmosphere in an enthusiastic international team with flat hierarchies
• Paessler is a fast-growing midsized company that has been in the market for 20 years. The company is focused on long-term goals and is currently comprised of 400+ employees

INTERESTED?

And at the end, a very important note: For us, diversity is more than just a word — it's a commitment. Our job posts are geared towards all people, regardless of their gender, sexual orientation, background, faith, or physical abilities. We value diversity and strive to create a work environment that prioritizes equal opportunities and inclusion. In line with this objective, please note that candidates with severe disabilities will be given preferential consideration over applicants with equal qualifications. At Paessler, we're determined to break down barriers and provide everyone with the chance to develop their full potential. Please feel free to let us know if you believe there are ways we can improve the wording of our jobs posts or our overall recruitment approach. Let's work together to create a more colorful and inclusive corporate culture!