Business Analyst, Document Management & Transformation

Hitachi ABB Power Grids; Kraków; On-site; PLN 120,000 - 180,000; Full time

Job summary

Hitachi Energy is seeking a Business Analyst to connect business needs with IT solutions in Document Management and Control. You will collaborate with stakeholders, document teams, project groups, and vendors to analyze and digitalize document lifecycle processes across global projects.

The role focuses on standardizing processes, ensuring compliance, and enabling information governance with strong requirements analysis and testing support. Fluent English is required.

Qualifications

• Bachelor’s degree in IT, Business Administration, Information Management, or related field with 3+ years as a BA/Functional Analyst/PO.
• ITIL v4 Foundation certification.
• Knowledge of document management, lifecycle, metadata, revision control, workflows, and information governance.
• Fluent English with strong communication and problem-solving skills.
• Experience collaborating with global/multicultural teams and stakeholders.

Responsibilities

• Analyze business processes and identify opportunities for digitalization and continuous improvement in document-centric environments.
• Gather, document, validate, and manage requirements, translating them into specifications, user stories, flows, and acceptance criteria.
• Facilitate workshops to define needs and align outcomes.
• Support solution design, testing, implementation, release readiness, and user adoption.
• Act as liaison between business users, application teams, vendors, and service delivery groups.
• Drive standardization of document management and control processes across projects and units.
• Define and monitor KPIs, benefits, and adoption metrics to support data-driven decisions.
• Contribute to lifecycle management, backlog, change management, training, and knowledge transfer.

Skills

Stakeholder management

Requirements analysis

Process improvement

Analytical thinking

Communication

Fluent English

Education

Bachelor’s degree

Tools

MS Copilot 365

ServiceNow

InEight Document

Autodesk Construction Cloud

OpenText Content Server/xECM

Job description

Hitachi Energy is seeking a Business Analyst to connect business needs with IT solutions in Document Management and Control. You will collaborate with stakeholders, document teams, project groups, and vendors to analyze and digitalize document lifecycle processes across global projects.

The role focuses on standardizing processes, ensuring compliance, and enabling information governance with strong requirements analysis and testing support. Fluent English is required.