Bilingual Spanish/English Customer Care Pro - SAP & O2C

Medtronic plc; Warszawa; Hybrid; PLN 102,000 - 154,000; Full time

Benefits offered by this job

Hybrid work model

Medtronic Incentive Plan (MIP)

Job summary

Medtronic plc in Warsaw is seeking a Customer Service/Order Management professional to support the Europe region. You will process orders in SAP, provide timely updates to customers and patients, and collaborate with cross‑functional teams to ensure smooth order fulfillment in a hybrid work setting.

The role emphasizes problem solving, proactive communication, and attention to detail within a regulated healthcare environment.

Qualifications

• Fluent Spanish and English with international communication ability.
• Minimum 3 years in customer service, order management, or similar roles.

Responsibilities

• Process and manage customer orders in SAP per procedures and SLAs.
• Support customers and patients through order fulfillment with timely updates.
• Monitor orders and deliveries; resolve issues impacting satisfaction.

Skills

Spanish & English

Customer service

Order management

SAP

Excel

Tools

SAP

Excel

Job description

Medtronic plc in Warsaw is seeking a Customer Service/Order Management professional to support the Europe region. You will process orders in SAP, provide timely updates to customers and patients, and collaborate with cross‑functional teams to ensure smooth order fulfillment in a hybrid work setting.

The role emphasizes problem solving, proactive communication, and attention to detail within a regulated healthcare environment.