Bilingual Remote Patient Experience Coordinator

The Doctor; Poland; Remote; PLN 127,011 - 169,348; Full time

Job summary

The Doctor is looking for a Patient Coordinator in Poland to join their global Patient Experience team. In this role, you will guide patients through scheduling, medication refills, and care coordination while ensuring compliance with healthcare regulations. Candidates should be fluent in English and Spanish, have at least 1 year of healthcare administration experience, and be tech-savvy. The position emphasizes detail-oriented communication and collaboration with a remote team.

Qualifications

• 1+ year of experience in healthcare administration or patient coordination.
• Familiarity with US healthcare operations and HIPAA standards preferred.
• Reliable internet connection and distraction-free workspace.

Responsibilities

• Answer calls, texts, and emails in English and Spanish.
• Schedule appointments and manage provider calendars.
• Coordinate lab orders and prescription refills.

Skills

Fluent in English and Spanish

Strong written and verbal communication skills

Tech-savvy with EHR systems

Detail-oriented and organized

Job description

The Doctor is looking for a Patient Coordinator in Poland to join their global Patient Experience team. In this role, you will guide patients through scheduling, medication refills, and care coordination while ensuring compliance with healthcare regulations. Candidates should be fluent in English and Spanish, have at least 1 year of healthcare administration experience, and be tech-savvy. The position emphasizes detail-oriented communication and collaboration with a remote team.