Remote Healthcare Customer Advisor with German C1 & English B2

Cross Border Talents; Remote; PLN 30,000 - 120,000; Full time

Job summary

A global talent acquisition company seeks a Customer Service Specialist fluent in German and with strong English skills, to provide consultation and support for pharmaceutical products. This remote-friendly role includes a comprehensive training program, competitive salary, and additional benefits. Candidates must have a degree in a relevant field and a valid residence permit for Poland.

Benefits

Private Medical Care

Group Insurance Program

Sports and Leisure Program

Social Activities and Events

MyBenefit Cafeteria

Qualifications

• Bachelor's or Master's degree in a relevant field is mandatory.
• Strong organizational and time management skills.
• Ability to multitask and tackle new challenges.
• Passion for healthcare and medical knowledge.
• Valid residence permit for Poland or EU member state passport.

Responsibilities

• Provide expert consultation on pharmaceutical products.
• Manage customer inquiries efficiently.
• Build and maintain strong customer relationships.
• Deliver exceptional service for top healthcare brands.

Skills

Fluent German

English B2

Organizational skills

Customer relationship management

Education

Bachelor's or Master's degree in Pharmacy, Chemistry, Biology, Biotechnology, Science or related field

Job description

Remote Healthcare Customer Advisor with German C1 & English B2

Job Openings Remote Healthcare Customer Advisor with German C1 & English B2

About the job Remote Healthcare Customer Advisor with German C1 & English B2

Cross Border Talents been connecting top talent with global opportunities since 2014. We're excited to invite you to explore a rewarding role with us as a Customer Service Specialist for a client located in Szczecin, Poland (you may work remotely!).

Type: Full-Time, remote if located outside of Szczecin.

Working Hours: Monday to Friday, Day Shifts (8:00-19:00), with every second Saturday as a working day.

As a Customer Service Specialist with Fluent German language and English B2, you will be the first point of contact for clients, responding to inquiries and resolving issues related to pharmaceutical products via telephone, email, and chat. Youll play a crucial role in bridging the gap between customers\' healthcare needs and the solutions our clients offer.

Key Responsibilities:

• Provide expert consultation and support to customers on pharmaceutical products.
• Manage and resolve customer inquiries efficiently, ensuring a high level of satisfaction.
• Build and maintain strong customer relationships through effective communication.
• Contribute to the success of top healthcare brands by delivering exceptional service.

Qualifications:

• Educational Background: Bachelor\'s or Masters degree in Pharmacy, Chemistry, Biology, Biotechnology, Science, or a related field (an absolute MUST).
• Strong organizational and time management skills.
• Self-motivated, with the ability to multitask and tackle new challenges.
• Passionate about healthcare and eager to deepen your knowledge in the medical field.
• A valid residence permit for Poland, student visa ot EU member state passport

Professional Growth:

Starts with a comprehensive 2-week training program followed by ongoing learning opportunities. You\'ll have a dedicated Training Buddy to guide you, ensuring your continuous development in a supportive and international work environment.

- Base Salary: from 8000 to 9600 PLN (in case of possessing pharmaceutical qualifications) gross per month

- Private Medical Care with Luxmed Group

- Group Insurance Program

- Sports and Leisure Program

- Social Activities, Events, and Celebrations

- MyBenefit Cafeteria (vouchers for shopping, meals, entertainment tickets, and more)

Contract Type:

- Initial contract for a 3-month probation period.

- Extension options: 1 year, 18 months, or a permanent contract based on performance.

Relocation Support: Flight ticket costs and real estate agency fees are covered by the hiring company (accommodation not provided).