Multilingual HCP Engagement Lead (Remote-Friendly)

Helprise; Warszawa; Hybrid; PLN 169,851 - 254,776; Full time

Benefits offered by this job

Private medical care

MultiSport card

Life insurance

Professional development budget

Job summary

Helprise is looking for an HCP Engagement Ambassador in Warsaw, Poland. In this role, you will be the primary contact for healthcare professionals and organizations, requiring strong communication skills and a service-oriented mindset.

The position emphasizes flexibility in working hours, with opportunities for remote or hybrid work. Enjoy a basic benefits package, including private medical care and a development budget for professional growth.

Qualifications

• 3–5 years of experience in HCP engagement, customer service, or coordination roles.
• Good understanding of the HCP compliance environment and relevant principles.
• Ability to manage multiple requests with accuracy and professionalism.

Responsibilities

• Handle inquiries related to onboarding, contracts, and payments.
• Provide guidance and support for post-engagement questions.
• Maintain accurate documentation complying with internal policies.

Skills

Communication skills

Service-oriented mindset

Proactive approach

Empathy

Fluency in English and German/Dutch/French/Ukrainian

Job description

Helprise is looking for an HCP Engagement Ambassador in Warsaw, Poland. In this role, you will be the primary contact for healthcare professionals and organizations, requiring strong communication skills and a service-oriented mindset.

The position emphasizes flexibility in working hours, with opportunities for remote or hybrid work. Enjoy a basic benefits package, including private medical care and a development budget for professional growth.