Bilingual HR Specialist (French)

McCormick & Company, Incorporated; Łódź; Hybrid; PLN 66,000 - 81,000; Full time

Benefits offered by this job

access to the learning platform and丰富内

company paid healthcare (Medicover)

profit share

life insurance(UNUM)

pension plan

co-financing for sport activities (Mul

Medicover Sport

employee assistance program (psych

benefitPlatform with variety ofbenefit

favorable prices for our products in y

PPK

Job summary

McCormick & Company, Incorporated in Łódź, Poland, is seeking an HR Specialist to deliver reliable HR service to designated employee groups. Respond to inquiries with HR systems, document activity, and collaborate with Payroll and partners to ensure a compliant employee experience.

You will manage inquiries to resolution, support onboarding, and participate in process improvements while maintaining SOX controls where applicable.

Qualifications

• Experience supporting HR processes or employee lifecycle services.
• Experience participating in project teams or supporting projects.
• Strong customer service mindset and commitment to delivering a positive employee experience.
• Excellent communication, active listening, problem-solving, and relationship-building skills.
• Strong attention to detail and ability to manage documentation accurately.
• Ability to work collaboratively in a multicultural, fast-paced environment.
• Ability to manage changing priorities and respond effectively to unexpected situations.
• Familiarity with HR processes, self-service systems, HR technology, or call center technology.
• English and French proficiency required.

Responsibilities

• Respond proactively to employee and customer inquiries using HR technology and administrative systems.
• Deliver accurate, timely, and engaging service in line with agreed service standards and KPI targets.
• Document all interactions and transactions in accordance with established procedures.
• Coordinate inquiries across employees, managers, HR Business Partners, Payroll, and other service teams.
• Ensure accurate administration and follow-through across employee lifecycle processes.
• Follow applicable controls, compliance requirements, and best practices, including SOX controls where applicable.
• Manage and resolve escalated cases independently where appropriate, partnering with team leaders and subject matter experts on complex matters.
• Conduct follow-up activities and service calls to ensure inquiries are resolved and closed effectively.
• Identify opportunities to improve processes and customer experience, supporting implementation of improvements.
• Support onboarding and training of new team members and share process knowledge across the team.
• Partner closely with Solutions Center, HR, Payroll, and other stakeholders to ensure services are delivered accurately and on time.

Skills

HR processes

Project support

Customer service mindset

Communication

Documentation

Multicultural teamwork

Change management

HR technology

English proficiency

French proficiency

Tools

HR technology

Administrative systems

Job description

McCormick & Company, Incorporated in Łódź, Poland, is seeking an HR Specialist to deliver reliable HR service to designated employee groups. Respond to inquiries with HR systems, document activity, and collaborate with Payroll and partners to ensure a compliant employee experience.

You will manage inquiries to resolution, support onboarding, and participate in process improvements while maintaining SOX controls where applicable.