HR Specialist with French

McCormick & Company; Łódź; Sur place; PLN 66 000 - 81 000; Plein temps

Avantages offerts par ce poste

Healthcare (Medicover)

Profit sharing

Life insurance (UNUM)

Pension plan

Multisport Card

Medicover Sport

Employee referral program

Employee assistance program

Résumé du poste

McCormick & Company is hiring an HR Specialist to deliver reliable HR service to designated employee groups in Poland. You will respond to inquiries, document activity, and collaborate with HR, Payroll, and partners to resolve issues in a compliant environment.

The role emphasizes customer service, process improvements, and onboarding support, with compensation starting from PLN 73,500 per year and a comprehensive Total Rewards program. Fluency in English and French is required.

Qualifications

• Experience supporting HR processes or employee lifecycle services.
• Experience participating in project teams or supporting projects.
• Strong customer service mindset and commitment to delivering a positive employee experience.
• Excellent communication, active listening, problem-solving, and relationship-building skills.
• Strong attention to detail and ability to manage documentation accurately.
• Ability to work collaboratively in a multicultural, fast-paced environment.
• Ability to manage changing priorities and respond effectively to unexpected situations.
• Familiarity with HR processes, self-service systems, HR technology, or call center technology.
• English and French proficiency required.

Responsabilités

• Respond proactively to employee and customer inquiries using HR technology and administrative systems.
• Deliver accurate, timely, and engaging service in line with agreed service standards and KPI targets.
• Document all interactions and transactions in accordance with established procedures.
• Coordinate inquiries across employees, managers, HR Business Partners, Payroll, and other service teams.
• Ensure accurate administration and follow-through across employee lifecycle processes.
• Follow applicable controls, compliance requirements, and best practices, including SOX controls where applicable.
• Manage and resolve escalated cases independently where appropriate, partnering with team leaders and subject matter experts on complex matters.
• Conduct follow-up activities and service calls to ensure inquiries are resolved and closed effectively.
• Identify opportunities to improve processes and customer experience, supporting implementation of improvements.
• Support onboarding and training of new team members and share process knowledge across the team.
• Partner closely with Solutions Center, HR, Payroll, and other stakeholders to ensure services are delivered accurately and on time.

Connaissances

HR processes

Customer service

English & French

Communication

Attention to detail

Multicultural collaboration

Problem solving

Documentation

Priority management

Outils

HR systems

Call center tech

Description du poste

The HR Specialist delivers reliable, engaging, and high-quality HR service to designated employee groups. This role responds to employee and customer inquiries of simple to medium complexity, using a range of HR systems, tools, and processes.

You will manage inquiries through resolution, document service activity accurately, collaborate with HR, Payroll, and other partners, and elevate issues when needed. You will also contribute to process improvements, support colleagues, and help deliver consistent employee experience in a compliant and controlled environment.

Key Responsibilities

• Respond proactively to employee and customer inquiries using HR technology and administrative systems.
• Deliver accurate, timely, and engaging service in line with agreed service standards and KPI targets.
• Document all interactions and transactions in accordance with established procedures.
• Coordinate inquiries across employees, managers, HR Business Partners, Payroll, and other service teams.
• Ensure accurate administration and follow-through across employee lifecycle processes.
• Follow applicable controls, compliance requirements, and best practices, including SOX controls where applicable.
• Manage and resolve escalated cases independently where appropriate, partnering with team leaders and subject matter experts on complex matters.
• Conduct follow-up activities and service calls to ensure inquiries are resolved and closed effectively.
• Identify opportunities to improve processes and customer experience, supporting implementation of improvements.
• Support onboarding and training of new team members and share process knowledge across the team.
• Partner closely with Solutions Center, HR, Payroll, and other stakeholders to ensure services are delivered accurately and on time.

Candidate profile

• Experience supporting HR processes or employee lifecycle services.
• Experience participating in project teams or supporting projects.
• Strong customer service mindset and commitment to delivering a positive employee experience.
• Excellent communication, active listening, problem-solving, and relationship-building skills.
• Strong attention to detail and ability to manage documentation accurately.
• Ability to work collaboratively in a multicultural, fast-paced environment.
• Ability to manage changing priorities and respond effectively to unexpected situations.
• Familiarity with HR processes, self-service systems, HR technology, or call center technology.
• English and French proficiency required.

Compensation: starting from PLN 73,500.00 per year STARTING SALARY

Final salary will be determined as part of any final offer and will consider factors such as skills, education, role‑specific experience, and internal equity among current employees.

Eligible roles may also participate in one of McCormick’s Bonus Plans. In addition to a competitive compensation package, McCormick employees are eligible for our comprehensive Total Rewards programs, which include, but are not limited to:

• access to the learning platform and rich package of internal trainings
• company paid healthcare (Medicover)
• profit share
• life insurance (UNUM)
• pension plan
• co-financing for sport activities (Multisport Card)
• Medicover Sport
• employee referral program
• employee assistance program (psychological help, mindfulness)
• benefit Platform with variety of benefit options to select
• favorable prices for our products in the employee shop
• PPK

McCormick ensures compensation is determined in line with the principle of equal pay for work of equal value, regardless of gender.

First consideration will be given to employees who have been displaced from their jobs for positions with the same grade or lower. If there are no qualified candidates, all other employees will then be considered. No displaced employee will receive preferential consideration for a promotional opportunity.

McCormick may recruit external candidates concurrently in order to expedite the recruitment process. Qualified internal candidates submitting bids within the first ten (10) days of the job being posted will be considered before external candidates. Internal bids received after the tenth (10th) day will be considered along with external candidates.

McCormick & Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.