Bilingual Contact Center Associate — English & French

Aon Corporation; Kraków; Hybride; PLN 67 000 - 100 000; Plein temps

Résumé du poste

Aon Kraków is seeking a motivated junior professional to support our client benefits administration. You will be the first point of contact for clients’ benefits, use English and French daily, and collaborate with a global team in a hybrid role that combines virtual work and office presence.

No extensive experience is required; up to 6 months in a similar role helps. You will learn through training programs and gain hands-on exposure to benefits systems, customer service, and cross‑functional

Qualifications

• Up to 6 months of experience in a similar role is useful.
• Proficiency in English and French at CEFR C1 level.
• Strong communication and customer interaction skills.
• Flexible and well-organised.

Responsabilités

• Be the first point of contact for clients' benefits and provide guidance.
• Support global clients with inquiries and issues related to benefits.

Connaissances

Communication skills

Flexibility

Organisational skills

English (C1)

French (C1)

Description du poste

Aon Kraków is seeking a motivated junior professional to support our client benefits administration. You will be the first point of contact for clients’ benefits, use English and French daily, and collaborate with a global team in a hybrid role that combines virtual work and office presence.

No extensive experience is required; up to 6 months in a similar role helps. You will learn through training programs and gain hands-on exposure to benefits systems, customer service, and cross‑functional