Bilingual Consumer Lending Specialist (Spanish)

Purpose Financial; Warszawa; On-site; PLN 162,000 - 254,000; Full time

Benefits offered by this job

Competitive Wages

Health/Life Benefits

401(k) Savings Plan with Company Match

Paid Parental Leave

Company Paid Holidays

Paid Time Off including Volunteer Time

Tuition Reimbursement

Business Casual Environment

Rewards & Recognition Program

Employee Assistance Program

Job summary

Advance America is seeking a Bi-Lingual Spanish CLSS to drive customer acquisition and deliver exceptional service. The role emphasizes sales, compliance, and active collaboration across storefront and online channels to grow the branch loan portfolio.

You will educate customers on loan terms, present tailored financial solutions, and maintain strong relationships while adhering to regulations and company policies. This is a hands-on, performance-based position in a branch setting.

Qualifications

• Sales and/or customer service experience required
• Strong math skills; ability to count cash
• Professional verbal communication by phone and in person

Responsibilities

• Customer Service, Sales, Marketing & Customer Acquisition
• Drive customer acquisition through storefront and online channels using effective sales tools and marketing techniques
• Deliver exceptional customer experience while managing growing consumer loan portfolio
• Present tailored financial solutions aligned with customer goals and needs
• Build and maintain strong customer relationships throughout the loan lifecycle
• Educate customers on loan terms, conditions, and product features
• Execute and track community marketing initiatives to generate growth
• Demonstrate company core values and purpose while building trust with customers and staff
• Maintain strict adherence to company policies, state and federal regulations
• Ensure accurate cash controls and security procedures
• Maintain precise customer documentation and transaction records
• Conduct and document collection activities
• Follow Loss Prevention (LP) Standards
• Foster a positive team environment and collaborate on branch initiatives

Skills

Customer service

Sales

Communication

Education

High School Diploma

Job description

Advance America is seeking a Bi-Lingual Spanish CLSS to drive customer acquisition and deliver exceptional service. The role emphasizes sales, compliance, and active collaboration across storefront and online channels to grow the branch loan portfolio.

You will educate customers on loan terms, present tailored financial solutions, and maintain strong relationships while adhering to regulations and company policies. This is a hands-on, performance-based position in a branch setting.