Bilingual AR Specialist - Client-Facing, Hybrid Role

Infosys Poland; Łódź; Hybrid; PLN 78,000 - 123,000; Full time

Benefits offered by this job

Performance bonus

Referral bonus

Internal trainings (online/onsite)

Training platform access

Use of English/Spanish daily

Medicover private medical care

Multisport card reimbursement

Group insurance

Well-being platform access

Permanent employment (no trial period)

IT equipment provided

Social Fund bonuses

Flexible starting hours

Charity/sport events

Hybrid work model

Job summary

Infosys Poland is seeking a client-facing AR professional with strong English and Spanish skills to support billing and cash application processes. You will handle inquiries, perform cash collection, and maintain reports across daily, weekly, and monthly cycles.

The role emphasizes collaboration with internal teams, accurate financial processing, and a flexible hybrid work arrangement in Poland.

Qualifications

• Experience in customer-facing roles and working with clients in the AR domain.
• Proficient English (C1) and Spanish (C1) for client communications.
• At least 2 years of client-facing AR experience and strong problem-solving skills.
• Good knowledge of MS Office and self-organization.
• Understanding of accounting principles and cash application processes.

Responsibilities

• Handle mail and phone contact with clients, respond to queries.
• Perform cash collection activities and chase open items.
• Execute cash application, order release, and credit limit reviews.
• Manage customer refunds and support payment-method maintenance.
• Prepare regular financial reports (daily/weekly/monthly).
• Collaborate with internal teams and other stakeholders.

Skills

Customer-facing

English C1

Spanish C1

AR domain experience

Communication skills

MS Office

Self-organization

Accounting principles

Cash application

Voice collection

AX

Oxaion

MS Dynamics

Tools

AX

Oxaion

MS Dynamics

MS Office

Job description

Infosys Poland is seeking a client-facing AR professional with strong English and Spanish skills to support billing and cash application processes. You will handle inquiries, perform cash collection, and maintain reports across daily, weekly, and monthly cycles.

The role emphasizes collaboration with internal teams, accurate financial processing, and a flexible hybrid work arrangement in Poland.