B2B German-Speaking Customer Care Specialist

Worldline; Warszawa; On-site; PLN 45,000 - 60,000; Full time

Benefits offered by this job

Private Medical Care

Life insurance

Lunch and Travel reimbursement

Attractive bonuses

Development opportunities

Job summary

Worldline in Warsaw is looking for a customer service representative to provide support for B2B customers, primarily in written communication in German. The ideal candidate is fluent in German and English, has a strong customer focus, and attention to detail.

This role includes handling financial queries, preparing reports, and collaborating with internal and external stakeholders. Join Worldline to be part of a company driven by purpose and recognized as one of the top sustainable companies worldwide.

Qualifications

• Experience in customer service in an international environment is an asset.
• Proactive approach with a team player mentality.

Responsibilities

• Customer service of B2B customers mainly in written communication.
• Providing support including financial queries and product questions.
• Preparing customer reporting, account statements, conducting reconciliation.

Skills

Fluent German (B2 level)

Fluent English

Good level of Polish

Customer focus

Attention to detail

Job description

Worldline in Warsaw is looking for a customer service representative to provide support for B2B customers, primarily in written communication in German. The ideal candidate is fluent in German and English, has a strong customer focus, and attention to detail.

This role includes handling financial queries, preparing reports, and collaborating with internal and external stakeholders. Join Worldline to be part of a company driven by purpose and recognized as one of the top sustainable companies worldwide.