AR Specialist with Spanish - Lodz
Infosys Poland Sp. z o.o. -Łódź - hybrid 2/3
We are looking for a candidate with:
- Experience in customer-facing roles
- Spanish (C1/C2), English C1 (essential for client's communication purposes)
- Min 2 years of experience in working with clients (in AR domain)
- Good communication skills, attitude for problem solving and teamwork skills
- Good knowledge of MS Office package
- Highly developed, self-organization
Your key activities:
- Telephone contact in Italian (responding to phone calls, e-mails, and queries from the clients)
- Perform cash collection activities – chasing customers, managing open items
- Performing Cash Application, Order Release and Credit Limit review activities
- Managing Customer Refunds
- Supporting AR team with payment methods maintaining
- Preparing daily, weekly, and monthly regular financial reports
- Ongoing e-mail communication in Italian and English
- Collaborating with other teams and internal customers
You can expect from us:
- Performance bonus twice a year
- Employee referral program bonus
- Opportunity for professional growth through internal movement (horizontal or vertical) and internal trainings online/onsite
- Access to training platform (self-learning), domain/soft/technical skills training
- Possibility to use English and Spanish languages on a daily basis
- Private medical care at Medicover (with possible extension to family members)
- Reimbursement of Multisport card or points on MyBenefit platform
- Attractive group insurance
- Access to well-being platform, free meetings with a psychologist included
- Stable employment based on an employment contract
- No trial period
- IT equipment is provided by the Company
- Bonuses from the Social Fund
- Flexible starting hours
- Opportunity to participate in charity, sports and well-being events
- Hybrid model of work (2 days from the office, 3 days remotely)
Recruitment stages:
CV check -> Call with the Recruiter -> Skills check (online test(s) and phone language verification - if required) -> Video meeting with Hiring Manager -> Final decision and feedback