Appointment Setting & Administrative Coordinator

Across Clocks; Polska; Hybrid; PLN 189,000 - 283,000; Full time

Job summary

Across Clocks is hiring a Lead Outreach & Operations Coordinator to support our business development and internal operations. This is a hands-on role focused on contacting potential clients, following up with leads, scheduling qualified appointments, and keeping our CRM organized and up to date.

You will also provide administrative and operational support to the leadership team, handling recurring tasks related to employee administration, invoicing, recruitment coordination, and business

Qualifications

• Excellent spoken and written English.
• Experience in lead outreach, appointment setting, customer engagement, or similar client-facing responsibilities.
• Experience using CRM systems to maintain lead records, update statuses, track conversations, and manage follow-ups.

Responsibilities

• Contact potential clients and follow up with leads.
• Schedule qualified appointments and keep CRM up to date.
• Provide administrative and operational support to the leadership team.
• Handle recurring tasks related to employee administration, invoicing, recruitment coordination, and business communications.

Skills

Lead outreach

Appointment setting

CRM management

Customer engagement

English proficiency

Time management

Organizational skills

Independent work

Tools

Zoho CRM

Google Workspace

Job description

• Industry Employment - Recruiting - Staffing
• Work Experience 1-3 years
• Remote Job

Job Description

This is a remote position.

Across Clocks is hiring a Lead Outreach & Operations Coordinator to support our business development and internal operations.

This is a hands-on role focused primarily on contacting potential clients, following up with leads, scheduling qualified appointments, and keeping our CRM organized and up to date. You will also provide administrative and operational support to the leadership team, handling recurring tasks related to employee administration, invoicing, recruitment coordination, and business communications.

We are looking for someone who is confident on the phone, proactive, highly organized, detail-oriented, and comfortable taking ownership of responsibilities without constant supervision. The ideal candidate follows through consistently, communicates professionally, and knows how to prioritize revenue-generating activities while keeping operational tasks on track.

This is a remote position requiring availability during working hours aligned with U.S. business operations.

Requirements

Required Qualifications

Excellent spoken and written English, with clear and professional communication skills.

Strong confidence and professionalism when making outbound calls and speaking with potential clients.

Experience in lead outreach, appointment setting, customer engagement, or similar client-facing responsibilities.

Ability to follow up consistently, handle objections professionally, and convert interested prospects into scheduled appointments.

Experience using CRM systems to maintain lead records, update statuses, track conversations, and manage follow-ups.

Strong organizational and time-management skills, with the ability to manage multiple responsibilities and deadlines.

Proactive, resourceful, and self-motivated, with the ability to work independently and take initiative.

High attention to detail and accuracy when managing records, spreadsheets, and administrative tasks.

Proficiency with Google Workspace, including spreadsheets, email, and calendars.

Professionalism, discretion, and reliability when handling confidential business and employee information.

Ability to prioritize lead outreach while managing recurring and occasional administrative responsibilities.

Preferred

Previous experience in B2B lead generation, outbound sales support, or appointment setting for U.S.-based businesses.

Experience using Zoho CRM or similar CRM platforms.

Experience providing administrative or operations support to founders, executives, or small business teams.

Familiarity with invoice tracking, payroll administration, bookkeeping, or employee records.

Experience coordinating recruitment activities and posting job vacancies.

Familiarity with business WhatsApp, Facebook Messenger, and social media scheduling tools.

Experience working remotely with U.S.-based teams or clients.

What We Offer

Remote work opportunity supporting a U.S.-based business.

A varied role combining lead engagement, CRM management, and business operations.

Direct collaboration with company leadership.

Training on company-specific workflows, internal systems, and operational processes.

Opportunity to take ownership of responsibilities and contribute directly to business growth.

Exposure to recruitment, client communications, sales operations, and administrative management.

Ongoing support throughout onboarding and employment.