Application Specialist – Diagnostic Labs (Poland)

Werfen; Warszawa; On-site; PLN 120,000 - 180,000; Full time

Job summary

Werfen in Poland seeks an Applications Specialist to deliver training, provide first-level support and support installations for Diagnostic Laboratories. You will work closely with clients and internal teams to ensure effective application use and high satisfaction across Poland.

The role requires a Master’s degree in a scientific/technical field, knowledge of Diagnostic Laboratories, and English/Polish proficiency. SAP and MS Office experience are advantageous.

Qualifications

• Master's degree in a scientific, technical or biomedical field.
• Specific technical and scientific knowledge in Diagnostic Laboratories.
• Preferably knowledge of the IVD industry.

Responsibilities

• Provide theoretical and practical application training to clients and internal stakeholders.
• Provide first-level application support via phone, email and on-site across Poland.
• Coordinate with clients and internal stakeholders to ensure efficient support and satisfaction.
• Organize regular visits across Poland to provide application support.
• Support evaluations of Werfen solutions for prospective customers and assist pre-sales activities.

Education

Master's Degree in a scientific, technical or biomedical field

Tools

SAP

Microsoft Office

Job description

Werfen in Poland seeks an Applications Specialist to deliver training, provide first-level support and support installations for Diagnostic Laboratories. You will work closely with clients and internal teams to ensure effective application use and high satisfaction across Poland.

The role requires a Master’s degree in a scientific/technical field, knowledge of Diagnostic Laboratories, and English/Polish proficiency. SAP and MS Office experience are advantageous.