Application Manager

Hitachi, Ltd.; Łódź; On-site; PLN 180,000 - 280,000; Full time

Benefits offered by this job

Competitive salary

Flexible work options

Well-being and care

Leave benefits

Job summary

Hitachi, Ltd. is seeking an Application Manager to lead end-to-end lifecycle management of engineering applications. You will bridge business, IT, architecture, cybersecurity, and vendors to govern onboarding, operation, and retirement while aligning with enterprise goals.

You will oversee service delivery, security and compliance, and drive roadmaps, cost control, and value realization across global teams.

Qualifications

• Experience in owning applications end-to-end lifecycle management.
• Familiarity with ITIL 4 processes: incident, problem, change, release, SLA.
• Knowledge of engineering domains and lifecycle integrations is a plus.

Responsibilities

• Govern applications across full lifecycle from onboarding to retirement.
• Maintain documentation in the CMDB / application registry.
• Ensure service delivery including incident, problem, change, and release management.
• Maintain application availability, performance, and SLAs.
• Ensure security and compliance requirements are met.
• Develop roadmaps aligned with business priorities and enterprise architecture.
• Drive user adoption and training, and enable value realization.
• Manage costs, budgets, licenses, and vendor performance.
• Plan and execute controlled application retirement with data archiving.

Skills

Application Management

IT Service Delivery

Agile/DevOps

Cross-functional teams

Education

Bachelor’s degree in engineering / CS / IS

Tools

ServiceNow

Job description

As Application Manager you are accountable for the end‑to‑end lifecycle management of Engineering applications. Ensure they deliver sustainable business value, operational stability, security, and regulatory compliance. Acting as the primary owner for assigned applications, the role bridges business, IT, architecture, cybersecurity, and vendors to govern onboarding, solution evolution, operations, risk management, and controlled retirement. The Application Manager ensures applications are strategically aligned with enterprise architecture and digital transformation objectives, while meeting cost, performance, and compliance expectations.

How you’ll make an impact

• Govern applications across thefull lifecycle: onboarding, operations and continuous improvement, to retirement
• Maintain application documentation and records in theCMDB / application registry
• Ensure effectiveservice delivery, including incident, problem, change, and release management. Manageapplication availability, performance, and SLAs
• Ensuresecurity and compliancerequirements are met, including access management, audits, and vulnerability remediation
• Maintainapplication roadmapsaligned with business priorities, engineering strategy, and enterprise architecture
• Driveuser adoptionand support process harmonization, training, and business value realization
• Managecosts, budgets, licenses, and vendors, including contracts and third‑party performance
• Plan and executecontrolled application retirement, including data archiving and risk mitigation

Your Background

• 2+ years inApplication Management, IT Service Delivery, or similar roles. Experience managing applications across the complete lifecycle.ITIL 4(Incident, Problem, Change, Release, SLA Management). Application Lifecycle & Service Management tools (e.g.ServiceNow)
• Functional knowledge or hands‑on experience inEngineering domain(engineering tools, product design, manufacturing, PLM systems)
• Experience working withglobal, cross‑functional teams
• Solid understanding ofsoftware development lifecycles, integrations, and data flows.Agile / DevOpsdevelopment models
• Lean / Lean Six Sigmaprinciples, bachelor’s degree in engineering, Computer Science, Information Systems, or equivalent experience

The final offer will be based on candidate location, skills and qualifications, experience, and aligned with internal pay structures.

This role may be open in multiple locations. If the salary information listed is not applicable for your current home location, salary details relevant to your location will be discussed with you at a later stage.

Our benefit offering is tailored based on your country of employment and generally includes:

• Competitive salary and incentives
• Well-being and care
• Paid and unpaid leave
• Flexible work options
• Benefits that support your financial security

You will receive more specific information during the recruitment proces