Application Management Framework Manager

Hitachi Energy Ltd.; Kraków; Hybrid; PLN 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Well-being benefits

Paid and unpaid leave

Flexible work options

Benefits for financial security

Job summary

Hitachi Energy Ltd. invites an experienced Application Management Framework Manager to lead the establishment, maintenance, and continuous improvement of the Application Management Framework across the High Voltage Business Unit.

The role ensures consistent management of applications, alignment with Hitachi Energy standards, and governance implementation. You will develop standards, processes, templates, and governance documentation, support Application Managers through training, and drive

Qualifications

• Bachelor's or Master's degree in Information Systems, Computer Science, Business Administration, or a related field.
• 5-8 years IT experience in a global organization with Application Management, IT Governance, ITSM, or related discipline.
• Experience with ServiceNow, CMDB management, and application lifecycle management processes.
• Proven governance frameworks, standards, procedures, and operational documentation.
• Proficiency in Microsoft Office, particularly Excel, PowerPoint, and Word.
• Strong analytical, problem-solving, and process improvement skills.
• Self-motivated and well organized with prioritization, multitasking, and stakeholder management.
• Strong communication, presentation, and influencing skills with cross-functional teams.
• Proficiency in spoken and written English.

Responsibilities

• Define, maintain, and continuously improve the Application Management Framework across the Business Unit.
• Develop and maintain governance standards, processes, templates, and governance documentation.
• Support Application Managers through training, onboarding, guidance, and knowledge-sharing.
• Drive improvements in application governance, ownership quality, and CMDB data quality.
• Define criteria for transitioning applications to Service providers and ensure SLAs meet requirements.
• Identify opportunities to simplify, standardize, and improve processes and ways of working.
• Collaborate with Portfolio Management, Compliance, Application Managers, and support teams to raise maturity.

Skills

Analytical thinking

Problem solving

Process improvement

Prioritization

Multitasking

Stakeholder management

Communication

Presentation skills

English proficiency

Education

Bachelor's or Master's in Information Systems/CS/Business Admin

Tools

ServiceNow

CMDB management

Office suite (Excel/PowerPoint/Word)

IT governance/ITSM processes

Job description

Application Management Framework Manager

Responsible for establishing, maintaining, and continuously improving the Application Management Framework across the High Voltage Business Unit to ensure applications are managed consistently, support services are delivered in accordance with Hitachi Energy standards and policies, and Application Managers are equipped with the appropriate processes, standards, and governance.

How You'll Make an Impact:

• Define, maintain, and continuously improve the Application Management Framework across the Business Unit.
• Develop and maintain Application Management standards, processes, templates, and governance documentation to ensure alignment with Hitachi Energy policies and requirements.
• Actively support Application Managers through training, onboarding, guidance, and knowledge-sharing activities.
• Drive improvements in application governance, application ownership quality, and Configuration Management Database (CMDB) data quality.
• Define criteria for transitioning applications to Application Management Services providers, support application selection and handover activities, and ensure suppliers deliver services in line with agreed standards, service levels, and operational requirements.
• Identify opportunities to simplify, standardize, and improve Application Management processes and ways of working.
• Collaborate closely with Portfolio Management, Compliance Management, Application Managers, and support teams to increase Application Management maturity across the Business Unit.

Your Background:

• Bachelor's or Master's degree in Information Systems, Computer Science, Business Administration, or a related field.
• 5-8 years of professional experience in IT within a global organization, with strong expertise in Application Management, IT Governance, IT Service Management (ITSM), or a related discipline.
• Experience with ServiceNow, CMDB management, and application lifecycle management processes.
• Proven experience in developing and maintaining governance frameworks, standards, procedures, and operational documentation.
• Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Word.
• Strong analytical, problem-solving, and process improvement skills.
• Self-motivated and well organized, with excellent prioritization, multitasking, and stakeholder management skills.
• Strong communication, presentation, and influencing skills, with the ability to work effectively across global and cross-functional teams.
• Proficiency in spoken and written English is required.

More About Us:

We believe great work thrives in an environment where people feel genuinely supported and fairly rewarded. Our benefits are designed to create real value for every individual – fueling engagement, performance, and growth. By prioritizing well‑being, we build a workplace where personal and organizational success grow together.

Our benefit offering is tailored based on your country of employment and generally includes:

• Competitive salary and incentives
• Well-being and care
• Paid and unpaid leave
• Flexible work options
• Benefits that support your financial security

You will receive more specific information during the recruitment process.

Applicable only for Poland location align with local law regulations - We are committed to full transparency and compliance with all legal requirements, ensuring that every candidate knows exactly what to expect at each stage of the recruitment process. Once the process is successfully completed, we will share detailed information about financial conditions and benefits with the selected candidate. Before signing the employment contract, you will receive all remaining details of the offer, giving you the time and space to review everything carefully

Job type Full time

Work arrangement Hybrid

Experience Experienced

Job function IT, Telecom & Internet

Contract Regular

Publication date 2026-09-24

Reference number R0141327

About Hitachi Energy

We are a global leader in electrification, powering the electricity era to meet the energy demands of today, and the next 25 years. As the energy arm of Hitachi Group, over three billion people depend on our pioneering, mission-critical technologies to power their daily lives.

With over a century of innovation, we are addressing the most urgent energy challenge of our time: driving the evolution of the world’s energy system to ensure abundant, secure, affordable, and sustainable power for today’s generation and the next.

With an unparalleled installed base in over 140 countries, we are the grid ecosystem partner across the utility, industry, data center, and transportation sectors. Headquartered in Switzerland, we employ over 56,000 people in 60 countries and generate revenues of around $20 billion USD. We welcome you to apply today.