AP Query Management Senior Analyst

Kimberly-Clark Corporation; Kraków; On-site; PLN 90,000 - 120,000; Full time

Job summary

Arbex in Krakow is seeking an AP Query Management Senior Analyst with Spanish to join our team for an 18-month fixed-term assignment. You will support internal and external clients across the EMEA region, handling queries, resolving AP issues, and ensuring timely payment processing.

You'll work with SAP, collaborate with cross-functional teams, and use data analytics to identify trends and improve controls. Fluent English and Spanish are essential, with a proactive, service-oriented mindset.

Qualifications

• Experience in Accounts Payable processes.
• Fluent in English and Spanish.
• Proven stakeholder collaboration across functions.
• Strong analytical and communication skills.
• SAP knowledge is required.

Responsibilities

• Managing incoming queries through country and escalation mailboxes and ensuring timely resolution.
• Resolving issues across stages of the Accounts Payable process in partnership with Invoice Processing, Process & Capability, and Procurement Operations teams.
• Leading calls and following up with internal stakeholders regarding missing goods receipts, posting instructions, approvals, and other outstanding items.
• Working closely with vendors on missing invoices, credit notes, and monthly vendor reconciliations.
• Analysing data, identifying trends, and communicating findings and recommendations to stakeholders.
• Executing operational process controls and supporting continuous process improvement initiatives.

Skills

Accounts Payable

Bilingual EN/ES

Stakeholder management

Analytical skills

Communication

Tools

SAP

Job description

AP Query Management Senior Analyst with Spanish

Fixed term: 18 months Become part of the team powering household names like Andrex®, Kleenex®, Cottonelle®, Scott®, Viva®, and WypAll®. At Arbex, everything you need is right here, innovation, growth, and the chance to leave a real mark. Settling for just any role isn't you, and it isn't us either. Being Unstoppable Together calls for a particular kind of person and teams who genuinely care about making a difference. Here, you'll channel your professional expertise, talent, and drive into building and managing a portfolio of iconic, ground-breaking brands. In this role, you'll help shape the future of tissue and hygiene for billions of people worldwide. Join our multilingual team in Krakow supporting internal and external clients across the EMEA region. If you have experience in Accounts Payable, enjoy solving complex issues, and thrive in a collaborative international environment, this could be the next step in your career.

About You

In this professional role, you'll focus on delivering excellent service while putting mutual respect, integrity, and collaboration at the centre of everything you do.

Key Responsibilities

• Managing incoming queries through country and escalation mailboxes and ensuring timely resolution
• Resolving issues across different stages of the Accounts Payable process in partnership with Invoice Processing, Process & Capability, and Procurement Operations teams
• Leading calls and following up with internal stakeholders regarding missing goods receipts, posting instructions, approvals, and other outstanding items
• Working closely with vendors on missing invoices, credit notes, and monthly vendor reconciliations
• Analysing data, identifying trends, and communicating findings and recommendations to stakeholders
• Executing operational process controls and supporting continuous process improvement initiatives

Required Qualifications

• Experience within an Accounts Payable environment
• Fluent English and Spanish, both written and spoken
• Experience influencing and collaborating with stakeholders across multiple functions
• Strong analytical, problem-solving, and communication skills
• Working knowledge of SAP

Preferred Qualifications

• Experience supporting multinational or shared service environments
• Experience working with vendors and stakeholder escalations across multiple countries
• Knowledge of operational controls and reconciliation processes