AP Query Management Senior Analyst

Arbex; Kraków; Hybrid; PLN 60,000 - 90,000; Full time

Job summary

Arbex in Krakow, Poland is seeking an AP Query Management Senior Analyst with Spanish to join a growing international team providing outstanding accounts payable support across the EMEA region. You will manage incoming queries, resolve issues, and collaborate with procurement and vendor teams to ensure timely payments and accurate postings.

Fluency in English and Spanish and experience in SAP are essential, and you will drive data analysis, process improvements, and stakeholder communications to

Qualifications

• Experience within an Accounts Payable environment.
• Fluent English and Spanish, both written and spoken.
• Experience influencing and collaborating with stakeholders across multiple functions.
• Strong analytical, problem-solving, and communication skills.
• Working knowledge of SAP.

Responsibilities

• Manage incoming queries through country and escalation mailboxes and ensure timely resolution.
• Resolve issues across different stages of the Accounts Payable process in partnership with Invoice Processing, Process & Capability, and Procurement Operations teams.
• Lead calls and follow up with internal stakeholders regarding missing goods receipts, posting instructions, approvals, and other outstanding items.
• Work closely with vendors on missing invoices, credit notes, and monthly vendor reconciliations.
• Analyse data, identify trends, and communicate findings and recommendations to stakeholders.
• Execute operational process controls and support continuous process improvement initiatives.

Skills

Fluent English

Fluent Spanish

Accounts Payable experience

Analytical skills

Communication skills

Stakeholder collaboration

SAP knowledge

Tools

SAP

Job description

AP Query Management Senior Analyst with Spanish

Fixed term: 18 months

Become part of the team powering household names like Andrex®, Kleenex®, Cottonelle®, Scott®, Viva®, and WypAll®. At Arbex, everything you need is right here, innovation, growth, and the chance to leave a real mark.

Settling for just any role isn't you, and it isn't us either. Being Unstoppable Together calls for a particular kind of person and teams who genuinely care about making a difference. Here, you'll channel your professional expertise, talent, and drive into building and managing a portfolio of iconic, ground-breaking brands. In this role, you'll help shape the future of tissue and hygiene for billions of people worldwide.

Join our multilingual team in Krakow supporting internal and external clients across the EMEA region. If you have experience in Accounts Payable, enjoy solving complex issues, and thrive in a collaborative international environment, this could be the next step in your career.

About You

In this professional role, you'll focus on delivering excellent service while putting mutual respect, integrity, and collaboration at the centre of everything you do.

Key responsibilities include:

• Managing incoming queries through country and escalation mailboxes and ensuring timely resolution
• Resolving issues across different stages of the Accounts Payable process in partnership with Invoice Processing, Process & Capability, and Procurement Operations teams
• Leading calls and following up with internal stakeholders regarding missing goods receipts, posting instructions, approvals, and other outstanding items
• Working closely with vendors on missing invoices, credit notes, and monthly vendor reconciliations
• Analysing data, identifying trends, and communicating findings and recommendations to stakeholders
• Executing operational process controls and supporting continuous process improvement initiatives

To succeed in this role, you will need the following qualifications:

Required Qualifications

• Experience within an Accounts Payable environment
• Fluent English and Spanish, both written and spoken
• Experience influencing and collaborating with stakeholders across multiple functions
• Strong analytical, problem-solving, and communication skills
• Working knowledge of SAP

Preferred Qualifications

• Experience supporting multinational or shared service environments
• Experience working with vendors and stakeholder escalations across multiple countries
• Knowledge of operational controls and reconciliation processesContinuous improvement mindset with the ability to identify process efficiencies

Total Benefits

We believe that our employees are our greatest asset, and we're committed to providing them with the resources they need to be successful. If you're looking for a rewarding career with a company that cares about its employees, then ARBEX is the place for you.

We offer competitive pay and benefits and reward excellence and performance. Benefits include:

• Private Medical, Dental and Vision Plan
• Cafeteria Platform with Motivizer
• Individual benefits budget that can be used on a wide range of offers, including MultiSport
• Career development opportunities within a globally recognised consumer goods organisation

Flex That Works at ARBEX

We believe great work happens when people come together with purpose. That's why we offer a flexible work model that blends remote work with intentional in-person collaboration, helping you connect, grow, and innovate while maintaining the balance you value. This role follows a hybrid working model based from our Krakow, Poland office.

And finally, the fine print….

For ARBEX to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that shape the future of tissue and hygiene, which is why we seek to build a workforce that encompasses the experiences of our consumers. When you bring your original thinking to ARBEX, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

Employment is subject to verification of local policies.