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Antal is seeking an Accounts Receivable & Collections Specialist with German to join our new Shared Services Centre in Łódź. You will manage overdue accounts, contact customers, resolve disputes, and support reconciliation in a fast-paced, international finance team.
The role offers exposure to OTC, collections, and process improvements within a Global Finance context. Fluent German and English, meticulous attention to detail, and a proactive mindset are essential.
Our client is building a new Shared Services Centre in Łódź as part of its Global Finance organisation. You’ll join the Centre of Excellence team and work in an international environment, supporting customers and internal stakeholders across the Order-to-Cash area.
Contact customers by phone and email to follow up on outstanding payments and agree on payment plans within established guidelines.
Investigate and resolve billing disputes, escalating complex cases when needed.
Manage payment reminders, dunning activities and customer statements.
Monitor customer accounts, invoice statuses and payment commitments.
Support cash application and account reconciliation.
Maintain accurate collection records in company systems, including HighRadius.
Prepare collection reports and documentation for audits and potential legal recovery.
Collaborate with Sales, Field Operations and internal dispute resolution teams.
Identify opportunities to improve collection processes and reduce overdue balances.
Good command of German (min. B2) and English.
Strong customer communication and problem-solving skills.
Good attention to detail and the ability to manage priorities independently.
A proactive approach and a strong sense of ownership.
A bachelor’s degree in Finance or a related field is preferred.