SME Telecom Sales & Customer Success Executive

Khanewal; Lahore; In loco; PKR 558.000 - 893.000; Tempo pieno

Descrizione del lavoro

Khanewal is seeking a Corporate Services Executive to manage sales and after-sales services for Small Enterprises and SoHo corporate customers. The role focuses on building relationships, promoting telecom solutions, and achieving sales targets while ensuring customer satisfaction.

The candidate will handle upselling, cross-selling, and daily calls to drive revenue and retention. Education of a bachelor’s degree and at least 1 year of relevant experience are preferred.

Competenze

• Bachelor's Degree or equivalent qualification.
• Preferably at least 1 year of relevant experience.
• Good time management and punctuality.
• Proficiency in MS Word, PowerPoint, and Excel.
• Pleasant personality and self-motivation.
• Excellent verbal and written communication skills.
• Professional telephone and email communication.
• Strong problem-solving and customer engagement abilities.

Mansioni

• Build strong customer relationships and promote Voice, Mobile Data, and ESS solutions.
• Generate sales through upselling, cross-selling, referrals, and new value-added services.
• Manage customer retention and reduce customer churn.
• Handle collection management and conduct a minimum of 20 daily calls.
• Achieve regional sales and customer service targets.
• Ensure smooth customer handling and a positive customer experience.

Conoscenze

Time management

Punctuality

Verbal communication

Written communication

Customer engagement

Problem solving

Self-motivation

Microsoft Outlook

Formazione

Bachelor's Degree

Strumenti

MS Word

PowerPoint

Excel

Descrizione del lavoro

Khanewal is seeking a Corporate Services Executive to manage sales and after-sales services for Small Enterprises and SoHo corporate customers. The role focuses on building relationships, promoting telecom solutions, and achieving sales targets while ensuring customer satisfaction.

The candidate will handle upselling, cross-selling, and daily calls to drive revenue and retention. Education of a bachelor’s degree and at least 1 year of relevant experience are preferred.