Senior Officer – Parent Satisfaction

Khanewal; Lahore; On-site; PKR 1,500,000 - 2,100,000; Full time

Job summary

Beaconhouse School System in Lahore is seeking a Senior Officer - Parent Satisfaction to join its Regional Office Centre. The role focuses on managing parent concerns, supporting campus operations, and coordinating essential administrative tasks.

The candidate will drive student enrolment and retention efforts, oversee fee recovery, ensure accurate student registration data, and assist in onboarding Branch PROs across campuses.

Qualifications

• Bachelor's degree in a relevant field.
• 2-3 years of administrative/operations experience.
• Exposure to parent relations, customer service, or school administration is a plus.

Responsibilities

• Manage and resolve parent queries escalated to the Regional Office.
• Support campuses in achieving student enrolment, retention, and net strength targets.
• Monitor and drive fee recovery and clearance of pending dues.
• Conduct periodic checks to ensure accuracy of student registration data.
• Support onboarding, induction, and guidance of Branch PROs.

Skills

Strong communication

Problem-solving

Data analysis

Stakeholder management

Attention to detail

MS Office proficiency

Education

Bachelor's degree (4 years)

Tools

MS Office

Job description

## The Beaconhouse GroupVerifiedStatus: **Active****Industry:** Education / Training / AcademiaHead Office (Pakistan) Address: 10-11 Gurumangat Road, Gulberg III, Lahore, Pakistan, Lahore, PakistanStream History Documentaries+92 42 111 232 [e-mail]\"# **Senior Officer - Parent Satisfaction - The Beaconhouse Group - Lahore - Punjab**Job Category**Education / Training / Academia**#### Job Description**Experience:** 1-3 Years**Relevant Experience:** 2-3 Years**Qualification:** Bachelor's Degree (4 Years)**Positions:** 1### Job DescriptionBeaconhouse School System is seeking a **Senior Officer - Parent Satisfaction** to join its Regional Office Centre in Lahore. The role involves managing parent concerns, supporting campus operations, improving student retention and enrolment, and coordinating key administrative activities.### Key Responsibilities* Manage and resolve parent queries escalated to the Regional Office.* Support campuses in achieving **student enrolment, retention, and net strength targets**.* Monitor and drive **fee recovery** and clearance of pending dues.* Conduct periodic checks to ensure accuracy of **student registration data**.* Support the onboarding, induction, and guidance of **Branch PROs**.### Required Skills* ### Strong communication and interpersonal skills* Problem-solving and coordination* ### Data analysis* ### Stakeholder management* ### Attention to detail* ### MS Office proficiency### EligibilityCandidates should have a **Bachelor's degree in a relevant field or equivalent**, along with **2-3 years of experience** in administration or operations, preferably with exposure to parent relations, customer service, or school administration.| **Source: Official Careers Portal**| **We only share verified job listings and are not the hiring authority.**## Senior Officer - Parent SatisfactionFull Details