Enrollment Officer

Dr. Farah Essa Academy; Karachi Division; On-site; PKR 350,000 - 550,000; Full time

Job summary

Dr. Farah Essa Academy in Karachi, Pakistan invites applications for an Enrollment Officer. This full-time, on-site position manages the end-to-end admissions process, handles inquiries, and guides applicants through admission requirements.

You will review applications, verify documents, maintain student records, and coordinate with academic and administrative teams to ensure a smooth enrollment experience. Strong communication and organizational skills are essential.

Qualifications

• Strong communication, interpersonal, and customer service skills to support prospective students and families.
• Data entry, record management, and basic computer literacy, including proficiency with office software and enrollment or CRM systems.
• Organizational, time management, and multitasking skills to handle multiple applications and deadlines efficiently.
• Problem-solving, attention to detail, and analytical skills to verify documentation and prepare enrollment reports.
• Collaboration and teamwork with academic staff, admissions committees, and other departments.
• Relevant experience in admissions or enrollment is highly beneficial.
• A bachelor’s degree in education, business administration, social sciences, or related field is preferred.

Responsibilities

• Manage end-to-end admissions process for prospective students.
• Respond to inquiries and guide applicants through admission requirements.
• Review applications and verify documentation for accuracy.
• Maintain accurate student records and enrollment databases.
• Prepare reports and support outreach and recruitment activities.
• Collaborate with academic and administrative teams to improve enrollment procedures.

Skills

Communication

Data entry

Organization

Multitasking

Problem solving

Teamwork

Admissions experience

Education

Bachelor's degree

Tools

CRM systems

Office software

Job description

Company Description

Dr. Farah Essa Academy (DFEA) is a premier health training institute committed to transforming the medical healthcare industry through high-quality education. The academy’s mission is to prepare the next generation of healthcare professionals to meet rigorous standards in care delivery locally and globally. DFEA offers comprehensive, cutting-edge training programs designed to equip students with the competencies needed for exceptional clinical practice. With a strong focus on hands‑on training and experiential learning, the academy provides state‑of‑the‑art facilities and simulated environments for practical skill development. Guided by experienced instructors, students gain confidence and proficiency through clinical rotations, internships, and real‑world exercises.

Role Description

The Enrollment Officer is responsible for managing the end‑to‑end admissions process for prospective students at Dr. Farah Essa Academy. This full‑time, on‑site role is based in Karachi and involves responding to inquiries, guiding applicants through admission requirements, and conducting information sessions. The Enrollment Officer reviews applications, verifies documentation, maintains accurate student records, and coordinates with academic and administrative teams to ensure a smooth enrollment experience. Daily tasks include updating enrollment databases, preparing reports, supporting outreach activities, and providing clear, professional communication to applicants and their families. The role also contributes to continuous improvement of enrollment procedures and supports initiatives to increase student recruitment and retention.

Qualifications

• Candidates should possess strong communication, interpersonal, and customer service skills to effectively support and guide prospective students and their families.
• Candidates should possess skills in data entry, record management, and basic computer literacy, including proficiency with office software and enrollment or CRM systems.
• Candidates should possess organizational, time management, and multitasking skills to handle multiple applications, deadlines, and administrative tasks efficiently.
• Candidates should possess problem‑solving, attention to detail, and analytical skills to verify documentation, resolve queries, and prepare accurate enrollment reports.
• Candidates should possess collaboration and teamwork skills to work effectively with academic staff, admissions committees, and other administrative departments.
• Relevant experience in admissions, enrollment, academic counseling, or educational administration is highly beneficial.
• A bachelor’s degree in education, business administration, social sciences, or a related field is preferred.
• Familiarity with health or medical education programs and an understanding of the local education landscape in Karachi will be an advantage.